Windows XP - a dialog comes up

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Naomi
Posts: 3
Joined: Thu Sep 08, 2011 9:27 pm

Windows XP - a dialog comes up

Postby Naomi » Fri Sep 23, 2011 7:46 pm

Hi everybody,

We are using NovaPDF from the Visual FoxPro application. It works fine for most of the clients. However, for one client who is on Windows XP, when we're creating PDF file a dialog (see attached) comes up. The PDF files do get created at that location, but we should not see the dialog and the files should be created in the directory of user's choice instead.

Do you know what we may want to do for this client?

Thanks a lot in advance.

Naomi
Posts: 3
Joined: Thu Sep 08, 2011 9:27 pm

Re: Windows XP - a dialog comes up

Postby Naomi » Fri Sep 23, 2011 7:52 pm

BTW, I am somehow unable to add attachment - I'll try again.

I tried gif and png - in both cases I got an error.

Support
Posts: 223
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Windows XP - a dialog comes up

Postby Support » Mon Sep 26, 2011 6:55 am

Hello,

Please send this information along with the attached screenshots via email to our support address at support@novapdf.com and we will do our best to assist you.

Thank you.


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