Search found 10 matches

by jtappero
Wed Feb 01, 2012 7:10 pm
Forum: Developer Tools
Topic: [BUG] NovaPDF 7 randomly drops license on win7 64-bit
Replies: 10
Views: 5435

Re: [BUG] NovaPDF 7 randomly drops license on win7 64-bit

I replicated the problem with this debug version and took some time to inspect the log file it produced. With it, I was able to determine that our code was not calling LicenseApplication for some report scenarios, specifically these were subreport print jobs that were appended into a single PDF. Whe...
by jtappero
Tue Jan 31, 2012 3:12 pm
Forum: Developer Tools
Topic: [BUG] NovaPDF 7 randomly drops license on win7 64-bit
Replies: 10
Views: 5435

Re: [BUG] NovaPDF 7 randomly drops license on win7 64-bit

Our clients, and one of our testers who can reproduce this problem, have installed version 7.4, build 370. Our applications print GDI (not GDI+) based reports that is built-in functionality in Visual FoxPro 9. These are "frx" graphic layout definition files that are merged with data by the...
by jtappero
Mon Jan 30, 2012 7:02 pm
Forum: Developer Tools
Topic: [BUG] NovaPDF 7 randomly drops license on win7 64-bit
Replies: 10
Views: 5435

Re: [BUG] NovaPDF 7 randomly drops license on win7 64-bit

Like tonisa mentioned, we were also having problems with some clients receiving the "unlicensed" footer when running Win (x64) operating systems, particularly when it was a non-admin who was logged in. They are using our Visual FoxPro application and were were also calling oPDF.LicenseAppl...
by jtappero
Tue May 31, 2011 3:47 pm
Forum: Developer Tools
Topic: COM errors when setting options to default profile
Replies: 15
Views: 24583

Re: COM errors when setting options to default profile

Thanks. I'll work with my testing staff on replicating this error to a point where it's reproducible.
by jtappero
Mon May 30, 2011 3:42 pm
Forum: Developer Tools
Topic: COM errors when setting options to default profile
Replies: 15
Views: 24583

Re: COM errors when setting options to default profile

Hello, The file "<printer name>.nvl" is created by novaPDF printer driver in the user's application data folder. If the file is not created it means that the printer driver does not have rights to create this file for the currently logged in user. novaPDF setup runs with administrator rig...
by jtappero
Fri May 27, 2011 9:13 pm
Forum: Developer Tools
Topic: COM errors when setting options to default profile
Replies: 15
Views: 24583

Re: COM errors when setting options to default profile

Thank you. I have some more information from one of our clients (3 other clients are experiencing these same errors). This client is a pretty capable IT person and is assisting me in troubleshooting this problem. Here is what he said and hopefully is will be useful information. A big clue to the err...
by jtappero
Wed May 25, 2011 6:07 pm
Forum: Developer Tools
Topic: COM errors when setting options to default profile
Replies: 15
Views: 24583

Re: COM errors when setting options to default profile

Just a small correction. The client is running Windows XP (SP3) and the installed novaPDF driver is 7.4, not 7.3. That was installed using the silent installer utility. Thanks.
by jtappero
Wed May 25, 2011 5:28 pm
Forum: Developer Tools
Topic: COM errors when setting options to default profile
Replies: 15
Views: 24583

Re: COM errors when setting options to default profile

Thank you. I am waiting to hear back from the client, but I am pretty sure it is running 32-bit Windows XP (SP3) and novaPDF 7.3.355. Here is some more information from the client. After he deleted the SiriuswareNovaPDF.nvl file and re-ran the application, the COM errors went away, but the novaPDF &...
by jtappero
Tue May 24, 2011 5:50 pm
Forum: Developer Tools
Topic: COM errors when setting options to default profile
Replies: 15
Views: 24583

Re: COM errors when setting options to default profile

Thanks. Our client verified the permissions to the Application Data folder (it was a default Windows XP installation which didn't have any permissions altered). He deleted the NVL file and tried to print from our app again. The COM errors no longer appear, however, the "Save As" dialog sti...
by jtappero
Mon May 23, 2011 6:34 pm
Forum: Developer Tools
Topic: COM errors when setting options to default profile
Replies: 15
Views: 24583

COM errors when setting options to default profile

I have a Visual FoxPro app which prints to the novaPDF SDK by redirecting the default printer. Here is a simplified version of what it does... local cActiveProfile, nActiveProfilePublic cActiveProfile = '' nActiveProfilePublic = 0 oPDF = createobject('novapi.NovaPdfOptions') oPDF.Initialize2( my ini...

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