Search found 184 matches

by Softland
Fri Aug 19, 2016 1:12 pm
Forum: Support & Troubleshooting
Topic: x86 app with x64 novapdf
Replies: 1
Views: 1456

Re: x86 app with x64 novapdf

Can you send us an email at support[]novapdf.com? We need more details about this.
by Softland
Fri Aug 19, 2016 1:12 pm
Forum: Support & Troubleshooting
Topic: Using the 30 day free trial.
Replies: 1
Views: 1312

Re: Using the 30 day free trial.

Do you receive a particular error when installing?
by Softland
Fri Aug 19, 2016 1:11 pm
Forum: Support & Troubleshooting
Topic: Percents in file name
Replies: 1
Views: 1231

Re: Percents in file name

Did you try to escape that character?
by Softland
Wed Jun 08, 2016 12:11 pm
Forum: Developer Tools
Topic: Migrating directly from novaPDF 4.1 to the newest
Replies: 1
Views: 1768

Re: Migrating directly from novaPDF 4.1 to the newest

Hi, it seems that you are using our SDK kit and distribute novaPDF within your installer. You should contact us at support[at]novapdf.com since there are a lot of changes between novaPDF 4 and 8.
by Softland
Fri Apr 29, 2016 7:29 am
Forum: Support & Troubleshooting
Topic: License is not valid for printer doPDF8 (printer error 4380)
Replies: 5
Views: 14236

Re: License is not valid for printer doPDF8 (printer error 4380)

Ok, this is strange. Uninstall doPDF, uninstall novaPDF too (it seems you have it installed) and only after that reinstall the latest version of doPDF, once you've restarted your computer.
by Softland
Tue Apr 05, 2016 9:50 am
Forum: Support & Troubleshooting
Topic: NOVAPDF_LAYOUT_PAGERANGE
Replies: 1
Views: 965

Re: NOVAPDF_LAYOUT_PAGERANGE

Hi, In your case these need to be all false: NOVAPDF_LAYOUT_FIRSTPAGE NOVAPDF_LAYOUT_LASTPAGE NOVAPDF_LAYOUT_ODDPAGE NOVAPDF_LAYOUT_EVENPAGE NOVAPDF_LAYOUT_ALLPAGE This needs to be true: NOVAPDF_LAYOUT_PAGES And then the pagerange will need to show the actual page range you want printed: NOVAPDF_LAY...
by Softland
Tue Apr 05, 2016 9:21 am
Forum: Support & Troubleshooting
Topic: License is not valid for printer doPDF8 (printer error 4380)
Replies: 5
Views: 14236

Re: License is not valid for printer doPDF8 (printer error 4380)

Please install the latest build (940) as there were some corrections regarding this error. This error (4380) is shown in the latest version when the service "novaPDF Server" is not started. The service should start automatically when your computer is restarted, but on some systems that doe...
by Softland
Tue Apr 05, 2016 9:21 am
Forum: Support & Troubleshooting
Topic: License not valid for printer (error 4380)
Replies: 2
Views: 2227

Re: License not valid for printer (error 4380)

Please install the latest build (940) as there were some corrections regarding this error. This error (4380) is shown in the latest version when the service "novaPDF Server" is not started. The service should start automatically when your computer is restarted, but on some systems that doe...
by Softland
Tue Apr 05, 2016 9:16 am
Forum: Support & Troubleshooting
Topic: Add field with javascript when printed with novaPDF
Replies: 1
Views: 1101

Re: Add field with javascript when printed with novaPDF

With novaPDF you can add timestamps as watermarks and use macros such as the TIME when the PDF was created. However you cannot put a date in the future when the document is actually printed to the physical printer, since that's not done via novaPDF (the actual printing is done via Reader).

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