Search found 177 matches

by Lorant (Softland)
Mon Feb 19, 2018 10:35 am
Forum: Developer Tools
Topic: NovaPDF Predefined page size
Replies: 1
Views: 28405

Re: NovaPDF Predefined page size

You will have to ask the developers of the other application that uses the SDK, because the settings imposed by them override whatever you'd send via novaPDF.
by Lorant (Softland)
Mon Feb 19, 2018 10:31 am
Forum: Support & Troubleshooting
Topic: OEMSaveFolder setting
Replies: 1
Views: 20438

Re: OEMSaveFolder setting

Yes, you can use environment variables if you don't have a fixed folder.
by Lorant (Softland)
Mon Feb 19, 2018 10:29 am
Forum: Developer Tools
Topic: Trap strings in source print stream
Replies: 1
Views: 27961

Re: Trap strings in source print stream

Can you contact us at support[]novapdf.com regarding this issue to discuss this further?
by Lorant (Softland)
Mon Feb 19, 2018 10:28 am
Forum: Support & Troubleshooting
Topic: Uninstall - Registry Cleanup
Replies: 1
Views: 19625

Re: Uninstall - Registry Cleanup

The registry entries can only be removed manually (we have to keep some for licensing purposes for instance).
by Lorant (Softland)
Fri Dec 15, 2017 8:55 am
Forum: Support & Troubleshooting
Topic: Error after upgrade to novaPDF 9 Pro version 220
Replies: 1
Views: 42511

Re: Error after upgrade to novaPDF 9 Pro version 220

Please uninstall the version you have, restart your computer and reinstall the new version from our site. If it still happens, please send an email to [email protected] as we might need some log files. Thank you.
by Lorant (Softland)
Tue Dec 12, 2017 1:51 pm
Forum: Support & Troubleshooting
Topic: Upgrade to version 9 looses profiles.
Replies: 1
Views: 15434

Re: Upgrade to version 9 looses profiles.

Hi, you can export profiles from version 8 and import them into version 9. In version 8 just go to the Profile Manager and click on the Gear at the top right corner to select the Export Profiles option. Then in version 9 go to the same place and select the Import Profiles option.
by Lorant (Softland)
Tue Dec 12, 2017 1:48 pm
Forum: Developer Tools
Topic: Printing a PDF makes it much larger
Replies: 1
Views: 19728

Re: Printing a PDF makes it much larger

Hi, unfortunately that will happen you print an existing PDF to a new PDF, the size will grow. Smaller size only if you print from the original source document.
by Lorant (Softland)
Fri Nov 24, 2017 1:55 pm
Forum: Support & Troubleshooting
Topic: novaPDF 9 Pro - error when clicking on Manage Profiles
Replies: 1
Views: 14829

Re: novaPDF 9 Pro - error when clicking on Manage Profiles

We're working on fixing this issue, you're right it's a bug. Will be ok in the next build.
by Lorant (Softland)
Fri Nov 24, 2017 1:54 pm
Forum: Support & Troubleshooting
Topic: Multiple applications installing different versions causes p
Replies: 3
Views: 14451

Re: Multiple applications installing different versions causes p

Hi Dan, can you please get in touch with us via email at [email protected] to offer a solution? Thanks.
by Lorant (Softland)
Thu Nov 23, 2017 11:43 am
Forum: Support & Troubleshooting
Topic: Not Saving PayPal As Words
Replies: 3
Views: 14043

Re: Not Saving PayPal As Words

Chrome does that, it sends the page as an image to the printer, so unfortunately there's nothing we can do. You can try printing the page from Firefox or IE to have selectable text.