license is not valid for printer novapdf 8 (error 7). Print job will be cancelled

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license is not valid for printer novapdf 8 (error 7). Print job will be cancelled

Postby miguelr » 24 Feb 2015, 03:57

I have a licensed novaPDF professional installed on a Windows 2003 server. We started using the product with registration to test it and it working very fine. But today we started receiving the following error message when printing "license is not valid for printer novapdf 8 (error 7). Print job will be cancelled"

We bought the professional license, but the error still occurring. Somebody had this error before?

Thanks
miguelr
 
Posts: 1
Joined: 24 Feb 2015, 03:47

Re: license is not valid for printer novapdf 8 (error 7). Print job will be cancelled

Postby Softland » 02 Mar 2015, 15:42

Can you please contact us at support@novapdf.com to look into this furthermore?
Softland
 
Posts: 146
Joined: 16 Dec 2009, 12:48
Location: Cluj-Napoca, Romania

Re: license is not valid for printer novapdf 8 (error 7). Print job will be cancelled

Postby DTSERVICES » 07 Mar 2015, 18:55

I have the same problem. I have tried several times to contact support but have had no luck at all. I have reloaded the program, re-activated and tried a manual activation and still nothing. Is there a phone number to contact technical support or just emails?
DTSERVICES
 
Posts: 1
Joined: 07 Mar 2015, 18:48

Re: license is not valid for printer novapdf 8 (error 7). Print job will be cancelled

Postby urbantech » 11 Mar 2015, 02:58

Same as issues above, can someone from novaPDF, just post a solution on this page??
urbantech
 
Posts: 2
Joined: 11 Mar 2015, 02:56

Re: license is not valid for printer novapdf 8 (error 7). Print job will be cancelled

Postby Softland » 11 Mar 2015, 14:17

We are investigating what could cause this error.
Until we will be able to release a new version with the correction, please download and replace the next files.

If you have Windows 32 bits, download:
https://backup4all.blob.core.windows.ne ... PCTaqtA%3D

And replace the files in the next folder:
Code: Select all
C:\Windows\System32\spool\drivers\w32x86\3


If you have Windows 64 bits, download:
https://backup4all.blob.core.windows.ne ... PCTaqtA%3D

And replace the files in the next folder:
Code: Select all
C:\Windows\System32\spool\drivers\x64\3
Softland
 
Posts: 146
Joined: 16 Dec 2009, 12:48
Location: Cluj-Napoca, Romania

Re: license is not valid for printer novapdf 8 (error 7). Print job will be cancelled

Postby urbantech » 11 Mar 2015, 15:35

Thanks for the fast, temp fix.
urbantech
 
Posts: 2
Joined: 11 Mar 2015, 02:56


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