Network print and email sending

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blindner
Posts: 2
Joined: Mon Jul 29, 2013 9:54 am

Network print and email sending

Postby blindner » Mon Jul 29, 2013 9:59 am

Dear NovaPDF Team,

after almost 2 hours of testing different solutions, maybe you can help me.

I have installed the Nova PDF Server Version Professional as I would like to save word documents
as PDF and to be sent do a specific email.

I did the setup and the tested the printing. It worked fine from the Server. Now I shared the
printer to my local network and tried the printing from a Windows 7 client.

The print task is created but no email is been sent. Any idea? If I try it locally on the server, it works fine.

Thanks for your help.

Ben

Softland
Posts: 163
Joined: Wed Dec 16, 2009 10:48 am
Location: Cluj-Napoca, Romania
Contact:

Re: Network print and email sending

Postby Softland » Mon Aug 05, 2013 7:21 am

How is the email set-up, did you use the SMTP option to configure it? If you're using the regular email option be sure that you have on the client computer a default email client installed as otherwise no email will be sent.

blindner
Posts: 2
Joined: Mon Jul 29, 2013 9:54 am

Re: Network print and email sending

Postby blindner » Mon Aug 05, 2013 8:26 am

SMTP Setup which is correct and working.

When I print directly at the server, all is fine (email sent), but if I print via share, no email is been sent

Softland
Posts: 163
Joined: Wed Dec 16, 2009 10:48 am
Location: Cluj-Napoca, Romania
Contact:

Re: Network print and email sending

Postby Softland » Fri Aug 09, 2013 1:22 pm

Could you please email support@novapdf.com as we need some more details which are best shared via email.


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