why are JPEGs monochrome when PDF'd?

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sladroad

why are JPEGs monochrome when PDF'd?

Postby sladroad » Mon Nov 08, 2010 4:46 pm

When I make a PDF from a .doc containing coloured illustrations, the PDF doc also contains colour. But when I make a PDF from a coloured .TIF or .JPG the resulting image is monochrome. I am using NovaPDF Lite v6. What am I doing wrong?

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Re: why are JPEGs monochrome when PDF'd?

Postby Support » Wed Nov 10, 2010 8:00 am

Hello,

We used the same novaPDF version and tried both JPG and TIFF images but we are not getting the issue.

Please make sure you do not have any other settings in your image editor or viewer application that can be the cause of it. novaPDF just prints whatever it receives from the application handling the images.

Thank you.


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