License not valid for printer (error 4380)
Posted: Sat Jan 23, 2016 1:13 am
I am using the latest build (8.5 build 938). After purchasing and installing it, I was able to use it a few times by printing from Microsoft Word.
But, after a while, the message appears: "License is not valid for printer novaPDF 8 (error 4380). Print job will be cancelled".
If I uninstall Nova PDF and re-install it, then it works again, but only for a few times.
I haven't pinpointed the cause. I am using Windows 10. Microsoft Word 2010.
I do have Ceno PDF installed, but I don't think that is causing any harm.
If I click on Devices and Printers in Windows System settings, I see that Nova PDF Pro v5 is installed as one of my printers. Not sure where that came from. I am able to Save As from Word to a PDF file and I believe that action probably uses the Nova PDF Pro v5 device.
Should I uninstall Nova PDF Pro v5?
Thanks
But, after a while, the message appears: "License is not valid for printer novaPDF 8 (error 4380). Print job will be cancelled".
If I uninstall Nova PDF and re-install it, then it works again, but only for a few times.
I haven't pinpointed the cause. I am using Windows 10. Microsoft Word 2010.
I do have Ceno PDF installed, but I don't think that is causing any harm.
If I click on Devices and Printers in Windows System settings, I see that Nova PDF Pro v5 is installed as one of my printers. Not sure where that came from. I am able to Save As from Word to a PDF file and I believe that action probably uses the Nova PDF Pro v5 device.
Should I uninstall Nova PDF Pro v5?
Thanks