Search found 7 matches

by administrator
Mon Jun 17, 2013 11:05 am
Forum: Support & Troubleshooting
Topic: How to create a delivery/read receipt
Replies: 2
Views: 10274

Re: How to create a delivery receipt

Hi,

There isn't such an option in novaPDF.
by administrator
Mon Jun 17, 2013 11:03 am
Forum: Support & Troubleshooting
Topic: Only First Page Prints from Lotus Notes
Replies: 3
Views: 10979

Re: Only First Page Prints from Lotus Notes

We are not aware of a compatibility issue with Lotus Notes and we did not receive similar complains. We do not have Lotus Notes here to test this, but could it be that Lotus Notes starts different print jobs for the rest of the pages? (novaPDF generates a separate PDF file for each print job)
by administrator
Mon Jun 10, 2013 12:47 pm
Forum: Support & Troubleshooting
Topic: Printing from IE crops 3mm off right side
Replies: 3
Views: 10598

Re: Printing from IE crops 3mm off right side

Hi,

Please send the pdf to support[at]novapdf[dot]com
by administrator
Fri Feb 08, 2013 7:24 am
Forum: Support & Troubleshooting
Topic: Lost my registration key
Replies: 1
Views: 8616

Re: Lost my registration key

Yes, please email us at sales[]novapdf.com and we will send you your registration key (based on the email you ordered from).
by administrator
Fri Nov 16, 2012 6:40 am
Forum: Support & Troubleshooting
Topic: CYMK colour support
Replies: 1
Views: 10253

Re: CYMK colour support

Hi,
Unfortunately novaPDF does not support CMYK colors, it works only with RGB. If you print with CMYK colors, they will be transformed to RGB by Windows GDI before they are sent to the printer driver.
by administrator
Wed Nov 14, 2012 10:28 am
Forum: Support & Troubleshooting
Topic: Cancel print is generating an error on PrinService event log
Replies: 3
Views: 11493

Re: Cancel print is generating an error on PrinService event

Hi Luis,
Would it be possible to email us at [email protected] regarding this issue? It might be that we need more details about your application so it's best to discuss this over email. Thank you.
by administrator
Thu Nov 01, 2012 10:24 am
Forum: Developer Tools
Topic: Install/Uninstall for 7.7 requires reboot
Replies: 1
Views: 8947

Re: Install/Uninstall for 7.7 requires reboot

The novaPDF setup does not require a restart when it is installed for the first time on a computer. Any further update requires a restart because the driver is already installed and the driver files are loaded and cannot be replaced. If you run the uninstaller first, it may happen that the driver is...