Search found 197 matches

by Softland
Fri Nov 24, 2017 1:54 pm
Forum: Support & Troubleshooting
Topic: Multiple applications installing different versions causes p
Replies: 3
Views: 4553

Re: Multiple applications installing different versions causes p

Hi Dan, can you please get in touch with us via email at support@novapdf.com to offer a solution? Thanks.
by Softland
Thu Nov 23, 2017 11:43 am
Forum: Support & Troubleshooting
Topic: Not Saving PayPal As Words
Replies: 3
Views: 3823

Re: Not Saving PayPal As Words

Chrome does that, it sends the page as an image to the printer, so unfortunately there's nothing we can do. You can try printing the page from Firefox or IE to have selectable text.
by Softland
Thu Nov 23, 2017 11:37 am
Forum: Support & Troubleshooting
Topic: PDF content converted to image while printing using nova pdf oem 8
Replies: 1
Views: 3098

Re: PDF content converted to image while printing using nova pdf oem 8

Hi,
As we need more details, please send an email to support@novapdf.com and we can troubleshoot this.
by Softland
Wed Nov 01, 2017 1:08 pm
Forum: News and Announcements
Topic: [Changelog] novaPDF 9.x
Replies: 0
Views: 5791

[Changelog] novaPDF 9.x

Below is the changelog for the public builds of novaPDF 9.x, since the release of version 9.0. If you are looking for the latest version of novaPDF, you can download it here: http://www.novapdf.com/download.html Changes in novaPDF 9.6.247 (11-April-2019) Fix : corrected OfficeAddin crash with links ...
by Softland
Mon Oct 30, 2017 8:23 am
Forum: Support & Troubleshooting
Topic: Not Saving PayPal As Words
Replies: 3
Views: 3823

Re: Not Saving PayPal As Words

novaPDF converts text as selectable text if the original document stores it as text. However, if the original document stores that text as an image, it will convert it into an image so the text won't be selectable. This means that maybe Paypal updated that section and now shows it as an image. If yo...
by Softland
Tue Oct 10, 2017 12:41 pm
Forum: Support & Troubleshooting
Topic: Remove same objects ?
Replies: 1
Views: 3303

Re: Remove same objects ?

This cannot be done from novaPDF, you have to try and do it from the browser you are printing to PDF from.
by Softland
Tue Oct 10, 2017 12:40 pm
Forum: Developer Tools
Topic: Printing Aligned incorrectly
Replies: 1
Views: 2858

Re: Printing Aligned incorrectly

Hi,
Have you tried printing that page to your regular printer to see if the same error occurs? novaPDF prints the information as it receives it, so there might be a problem in the original document sent for conversion.
by Softland
Tue Oct 10, 2017 12:38 pm
Forum: Support & Troubleshooting
Topic: Printed by
Replies: 1
Views: 3136

Re: Printed by

Hi,
Yes, novaPDF professional has Image and Text watermarks. The text watermarks allow Macros, so you'll be able to add the date/time of printing as well as the username of the person that is logged in when printing the document. There's a 30 day trial available, so you could install and try it out.
by Softland
Mon Sep 04, 2017 11:19 am
Forum: Support & Troubleshooting
Topic: Incorrect colors being printed
Replies: 1
Views: 3399

Re: Incorrect colors being printed

Hi,
Most likely those colors use transparency, and novaPDF doesn't support transparent colors. If there's a way for you to adjust colors to be full solid colors instead of using transparency, then that will solve the problem.
by Softland
Mon Sep 04, 2017 11:18 am
Forum: Developer Tools
Topic: Extract Images from PDF
Replies: 1
Views: 4826

Re: Extract Images from PDF

Sorry, it's not something you can do with our tools.