Search found 249 matches

by Claudiu (Softland)
Tue May 31, 2011 2:31 pm
Forum: Developer Tools
Topic: COM errors when setting options to default profile
Replies: 15
Views: 33059

Re: COM errors when setting options to default profile

Hello, If there is indeed a bug in novPDF printer driver, than we need to replicate it here in order to investigate and correct it. Are you able to replicate this behavior on your test computers? Can you also replicate it with one of our samples? If so, please send us your application, or the sample...
by Claudiu (Softland)
Mon May 30, 2011 11:55 am
Forum: Developer Tools
Topic: COM errors when setting options to default profile
Replies: 15
Views: 33059

Re: COM errors when setting options to default profile

Hello, The file "<printer name>.nvl" is created by novaPDF printer driver in the user's application data folder. If the file is not created it means that the printer driver does not have rights to create this file for the currently logged in user. novaPDF setup runs with administrator rights, and th...
by Claudiu (Softland)
Mon May 30, 2011 6:47 am
Forum: Support & Troubleshooting
Topic: Links problem
Replies: 3
Views: 5490

Re: Links problem

Hello,

Please access the following tutorial on hyperlink creation:

http://www.novapdf.com/kb/create-active ... al-68.html

You probably have hidden links in the html, this is why you cannot port them as well in the PDF.

Thank you.
by Claudiu (Softland)
Thu May 26, 2011 8:11 am
Forum: Developer Tools
Topic: COM errors when setting options to default profile
Replies: 15
Views: 33059

Re: COM errors when setting options to default profile

Hello,

We will contact you shortly for further troubleshooting at the e-mail address you have used to create this account on the forum.

Please confirm the mail address is the correct one we should use.

Thank you.
by Claudiu (Softland)
Wed May 25, 2011 8:18 am
Forum: Developer Tools
Topic: COM errors when setting options to default profile
Replies: 15
Views: 33059

Re: COM errors when setting options to default profile

Hello,

Please let us know what version and build of novaPDF is installed on the computer and also what type of Windows XP you have on it meaning if it is on 32 bit or 64 bit.

Thank you.
by Claudiu (Softland)
Tue May 24, 2011 9:28 am
Forum: Developer Tools
Topic: COM errors when setting options to default profile
Replies: 15
Views: 33059

Re: COM errors when setting options to default profile

Hello, The 0xd5da0008 exception is raised by novaPDF and it means that the profile name is not found. From your description it seems that on this computer there is no profile defined. This is probably related with some permissions restrictions. novaPDF keeps the profiles in a ini-like file in the "A...
by Claudiu (Softland)
Wed May 11, 2011 6:57 am
Forum: Support & Troubleshooting
Topic: CreateDC fails
Replies: 1
Views: 2868

Re: CreateDC fails

Hello,

We will troubleshoot this issue further to find the cause of the error and implement a fix.

Thank you for reporting the problem.
by Claudiu (Softland)
Mon Apr 18, 2011 1:30 pm
Forum: Support & Troubleshooting
Topic: CMYK
Replies: 5
Views: 3931

Re: CMYK

Hello,

We will take this option into consideration for future development however i am afraid we cannot give you an ETA on what version it will be included for sure in the novaPDF application as we other priorities on development at the moment.

Thank you for understanding.
by Claudiu (Softland)
Mon Apr 18, 2011 1:26 pm
Forum: Developer Tools
Topic: Getting user entered values
Replies: 6
Views: 3764

Re: Getting user entered values

Hello, Thank you for the explanation, we understand the problem now. Unfortunately the changes made by the users in the Save As dialog that novaPDF shows when the print job is started are only used internally and cannot be retrieved with the COM. As you already found, you can find the name of the PD...
by Claudiu (Softland)
Fri Apr 15, 2011 9:18 am
Forum: Developer Tools
Topic: Getting user entered values
Replies: 6
Views: 3764

Re: Getting user entered values

Hello, We do not understand exactly what are you referring to. What form has the user to fill, what exact options are on this form? If you are referring the the Save As dialog, this dialog is shown by novaPDF when a new print job is started, so if you receive several Save As dialogs, there are sever...