Hello,
Using the default conversion method you cannot convert hidden links. However the Office Add-in present with some of the novaPDF versions can also convert hidden links when converting to PDF from Office Word, Excel files.
Thank you.
Search found 256 matches
- Wed Jul 06, 2011 1:59 pm
- Forum: Support & Troubleshooting
- Topic: Links problem
- Replies: 3
- Views: 6501
- Wed Jul 06, 2011 7:45 am
- Forum: Support & Troubleshooting
- Topic: Error creating PDF
- Replies: 1
- Views: 2651
Re: Error creating PDF
Hello, The error you are getting when printing with the application is received when the file is already either opened or locked by another program. Please make sure that you do not have the option to open it with Adobe Reader enabled and also make sure there are no other programs with access to the...
- Fri Jun 24, 2011 6:16 am
- Forum: Support & Troubleshooting
- Topic: Large TMP files in User Profile
- Replies: 8
- Views: 19910
Re: Large TMP files in User Profile
Hello, The TMP files are being created only when the job is processed so when the PDF is created the files should be removed automatically. Please follow up on a print and let us know if the TMP files are being removed in your case and if they are not, let us know about it so we can check. Unfortuna...
- Thu Jun 16, 2011 6:17 am
- Forum: Developer Tools
- Topic: Fonts not displaying correctly
- Replies: 1
- Views: 3151
Re: Fonts not displaying correctly
Hello,
Please send us the original PDFs that were used for merging along with the resulting PDF with the fonts issue at our support team at support@novaPDF.com for further testing and troubleshooting.
Thank you.
Please send us the original PDFs that were used for merging along with the resulting PDF with the fonts issue at our support team at support@novaPDF.com for further testing and troubleshooting.
Thank you.
- Tue Jun 07, 2011 7:14 am
- Forum: Developer Tools
- Topic: NovaPDF OEM in Windows XP
- Replies: 7
- Views: 7278
Re: NovaPDF OEM in Windows XP
Hello, For us to better understand and troubleshoot this behavior we would like to ask you to make these steps from your end: 1. Make another clean installation of novaPDF but this time with the log parameter /InstallLog added from the command line. The installation would be like this in the command...
- Mon Jun 06, 2011 12:19 pm
- Forum: Developer Tools
- Topic: NovaPDF OEM in Windows XP
- Replies: 7
- Views: 7278
Re: NovaPDF OEM in Windows XP
Hello, We have tested this on exactly the same environment: Virtual PC with Win XP SP3 and all the updates and the application is installed successfully. Can you tell me if you had a previous novaPDF version installed on the machine before installing this one? The files you need to check for when un...
- Fri Jun 03, 2011 7:31 am
- Forum: Developer Tools
- Topic: NovaPDF OEM in Windows XP
- Replies: 7
- Views: 7278
Re: NovaPDF OEM in Windows XP
Hello, We have tried to replicate the issue but the novaPDF OEM is installed successfully with the printer showing in the list. Please try to completely uninstall the application by following this tutorial: http://www.novapdf.com/kb/how-do-i-reinstall-novapdf-server-on-client-computers-and-on-the-se...
- Tue May 31, 2011 2:31 pm
- Forum: Developer Tools
- Topic: COM errors when setting options to default profile
- Replies: 15
- Views: 37862
Re: COM errors when setting options to default profile
Hello, If there is indeed a bug in novPDF printer driver, than we need to replicate it here in order to investigate and correct it. Are you able to replicate this behavior on your test computers? Can you also replicate it with one of our samples? If so, please send us your application, or the sample...
- Mon May 30, 2011 11:55 am
- Forum: Developer Tools
- Topic: COM errors when setting options to default profile
- Replies: 15
- Views: 37862
Re: COM errors when setting options to default profile
Hello, The file "<printer name>.nvl" is created by novaPDF printer driver in the user's application data folder. If the file is not created it means that the printer driver does not have rights to create this file for the currently logged in user. novaPDF setup runs with administrator rights, and th...
- Mon May 30, 2011 6:47 am
- Forum: Support & Troubleshooting
- Topic: Links problem
- Replies: 3
- Views: 6501
Re: Links problem
Hello,
Please access the following tutorial on hyperlink creation:
http://www.novapdf.com/kb/create-active ... al-68.html
You probably have hidden links in the html, this is why you cannot port them as well in the PDF.
Thank you.
Please access the following tutorial on hyperlink creation:
http://www.novapdf.com/kb/create-active ... al-68.html
You probably have hidden links in the html, this is why you cannot port them as well in the PDF.
Thank you.