Search found 253 matches

by Claudiu (Softland)
Fri Apr 01, 2011 6:50 am
Forum: Support & Troubleshooting
Topic: Overlay breaking after 3-4 prints
Replies: 1
Views: 2169

Re: Overlay breaking after 3-4 prints

Hello,

As we understood you also have sent an email with this issue to our support team. This will be attended further by them.

Thank you.
by Claudiu (Softland)
Wed Mar 30, 2011 8:34 am
Forum: Support & Troubleshooting
Topic: Print as single page
Replies: 4
Views: 3073

Re: Print as single page

Hello, novaPDF can be configured to append new created PDf files to existing PDF files. Using this option, you may append each PDF to the previous one, obtaining in the end a single PDF that will contain all pages. If you use novaPDF with the "Prompt Save As" dialog, there is an option called "Appen...
by Claudiu (Softland)
Tue Mar 29, 2011 7:17 am
Forum: Support & Troubleshooting
Topic: Print as single page
Replies: 4
Views: 3073

Re: Print as single page

Hello,

You can print into a single PDF file without taking any additional steps. Can you please tell me from what application you are doing the printing?

Thank you.
by Claudiu (Softland)
Mon Feb 14, 2011 2:41 pm
Forum: News & Announcements
Topic: [Major update] novaPDF 7.4 build 358
Replies: 0
Views: 5445

[Major update] novaPDF 7.4 build 358

We have released a new major version, novaPDF 7.4 build 358. This release includes several small fixes and a new feature: New : Added root bookmark option Update : Update: Optimized the monochrome image conversion Fix : Fix: Lines created with Highlight in Windows Journal are not printed Fix : Small...
by Claudiu (Softland)
Fri Feb 11, 2011 9:46 am
Forum: Developer Tools
Topic: novaPDF OEM and Windows 7 Logo Compliance
Replies: 3
Views: 4014

Re: novaPDF OEM and Windows 7 Logo Compliance

Hello, novaPDF printer driver is not certified for Windows 7 Logo. Windows 7 Logo program has special requirements for drivers to be installed in the Driver Store and novaPDF driver is not built like this. We plan to change our driver to conform to these requirements in version 8 of novaPDF, but we ...
by Claudiu (Softland)
Tue Feb 01, 2011 3:28 pm
Forum: Developer Tools
Topic: Is it possible to configure only printer options?
Replies: 1
Views: 2719

Re: Is it possible to configure only printer options?

Hello, Yes, this is possible with novaPDF SDK. novaPDF printer options are grouped in "profiles". You may create, using the COM, a new profile, set the desired options and save the profile. novaPDF can have several profiles defined, but only one of them is the "active profile", meaning this is the p...
by Claudiu (Softland)
Tue Jan 18, 2011 8:19 am
Forum: Support & Troubleshooting
Topic: Barcode fonts
Replies: 1
Views: 3422

Re: Barcode fonts

Hello,

Please install the latest version of novaPDF 7.3.355 and test your document first to see if it is working and if it is not, please send us the fonts and the document in question to our support team at support@novapdf.com so we can troubleshoot this further.

Thank you.
by Claudiu (Softland)
Mon Jan 17, 2011 1:43 pm
Forum: Support & Troubleshooting
Topic: Problem with Fax Service in Windows Server 2003 SBS
Replies: 6
Views: 7533

Re: Problem with Fax Service in Windows Server 2003 SBS

Hello, Everything we tried from here has been proven successful so far. Unfortunately however we cannot reproduce your issue case exactly because we cannot use the FAX software and drivers in the screenshots as it is not available to us so at this point there isn't much else we can do to figure out ...
by Claudiu (Softland)
Thu Jan 13, 2011 2:58 pm
Forum: Support & Troubleshooting
Topic: Problem with Fax Service in Windows Server 2003 SBS
Replies: 6
Views: 7533

Re: Problem with Fax Service in Windows Server 2003 SBS

Hello, Can you explain to us what are the steps you are following to set this up? Are you setting this directly on the Fax service in the Services area to use the novaPDF as the program to run when a fax is processed? Unfortunately we do not have fax related background to be able to troubleshoot thi...
by Claudiu (Softland)
Thu Jan 13, 2011 2:08 pm
Forum: Support & Troubleshooting
Topic: Problem with Fax Service in Windows Server 2003 SBS
Replies: 6
Views: 7533

Re: Problem with Fax Service in Windows Server 2003 SBS

Hello, We have tested the issue but are not getting any errors or any timeout while printing the faxes. I have attached a screen with where are we printing and how. Please let me know if that is where we are supposed to look and if you still have issues please try to completely uninstall novapdf by ...