Search found 223 matches

by Support
Fri Sep 24, 2010 7:04 am
Forum: Support & Troubleshooting
Topic: Word Headings no PDF Bookmarks
Replies: 3
Views: 3902

Re: Word Headings no PDF Bookmarks

Hello,

If you are using novaPDF either the main converter or the add-in in performing any of your conversions please let me know the version and build along with the Windows OS version you are using so we can troubleshoot this.

Thank you.
by Support
Tue Sep 21, 2010 2:18 pm
Forum: Developer Tools
Topic: [BUG] NovaPDF 7 randomly drops license on win7 64-bit
Replies: 10
Views: 9612

Re: [BUG] NovaPDF 7 randomly drops license on win7 64-bit

Hello, Please read this article on the problem you reported: http://www.novapdf.com/kb/unlicensed-footer-notice-still-shows-up-on-pdf-pages-after-registering-novapdf-sdk-344.html If none of the above solve the problem, please give us more information on how you integrated novaPDF in your application...
by Support
Tue Sep 21, 2010 7:44 am
Forum: Developer Tools
Topic: WordOLEDelphi Ver 7.1.342 opens "Save PDF file As" window
Replies: 1
Views: 6576

Re: WordOLEDelphi Ver 7.1.342 opens "Save PDF file As" window

Hello,

Please access the following link for a detailed article on how to hide the save as dialog:

http://www.novapdf.com/kb/novapdf-sdk-h ... g-139.html

Thank you.
by Support
Fri Sep 17, 2010 11:48 am
Forum: Support & Troubleshooting
Topic: print doceument with image over txt
Replies: 1
Views: 1823

Re: print doceument with image over txt

Hello,

I am afraid we do not have a technical solution for your issue as scanned documents conversion has not been tested with our application.

Thank you for understanding.
by Support
Thu Sep 16, 2010 7:45 am
Forum: Developer Tools
Topic: Generating PDF files without the Save As dialog
Replies: 6
Views: 4914

Re: Generating PDF files without the Save As dialog

Hello, novaPDF does not have other Print related dialogs except the Save as one. So the Print you are getting now is from either the Infopath application or a 3rd party program you are using with it. So i am afraid we cannot assist you on this issue as we do not offer support for 3rd party applicati...
by Support
Wed Sep 15, 2010 7:16 am
Forum: Developer Tools
Topic: Generating PDF files without the Save As dialog
Replies: 6
Views: 4914

Re: Generating PDF files without the Save As dialog

Hello, Please access the following link to view how to hide the Save As dialog programmatically: http://www.novapdf.com/kb/novapdf-sdk-how-to-generate-a-pdf-file-without-the-save-as-dialog-139.html For the infopath to PDF conversion, i am afraid we do not have an example script for the same. These a...
by Support
Tue Sep 14, 2010 7:35 am
Forum: Support & Troubleshooting
Topic: Printint Mulitple Jobs to a single file- erratic results
Replies: 4
Views: 3248

Re: Printint Mulitple Jobs to a single file- erratic results

Hello, The reason why this happens is that the print jobs are sent too quickly to the novaPDf printer. I will explain you how novaPDF works, so you can understand what happens. novaPDF printer driver consists of two parts, one that runs in the user context space and is loaded by the applications tha...
by Support
Fri Sep 10, 2010 7:25 am
Forum: Support & Troubleshooting
Topic: Email message has doubled line breaks
Replies: 3
Views: 3724

Re: Email message has doubled line breaks

Hello, Please export the active profile you are using with novaPDF when you try to do as described in the post and send it to us at support@novapdf.com so we can troubleshoot this further. For a tutorial on how to export the profile please access http://www.novapdf.com/en/help/export_profiles.html T...
by Support
Thu Sep 09, 2010 9:01 am
Forum: Support & Troubleshooting
Topic: Installing on windows Server 2003
Replies: 1
Views: 2073

Re: Installing on windows Server 2003

Hello, Please access the following article for a full novaPDF reinstallation along with the steps on how to completely remove the old versions from the computer. http://www.novapdf.com/kb/how-do-i-reinstall-novapdf-server-on-client-computers-and-on-the-server-108.html Also when reinstalling from the...
by Support
Tue Aug 31, 2010 8:07 am
Forum: Support & Troubleshooting
Topic: Overlaying issue (opaque white boxes)
Replies: 1
Views: 2552

Re: Overlaying issue (opaque white boxes)

Hello, If you tested this with novaPDF and you encountered the issue please send us the files in question to support@novapdf.com so we can troubleshoot it. If you are just asking if novaPDF can achieve this the answer is yes. Our application has an Overlay module with advanced options for you to try...