Search found 256 matches

by Claudiu (Softland)
Thu Jun 24, 2010 1:43 pm
Forum: Support & Troubleshooting
Topic: Email not working
Replies: 3
Views: 3845

Re: Email not working

Hello,

We have discovered the issue with the build. Everything will be corrected in the next release.

Thank you for pointing this issue out to us.
by Claudiu (Softland)
Wed Jun 23, 2010 1:48 pm
Forum: Support & Troubleshooting
Topic: Email not working
Replies: 3
Views: 3845

Re: Email not working

Hello,

We are testing this in detail and will get back to you with the results.

Thank you for your patience.
by Claudiu (Softland)
Wed Jun 16, 2010 7:27 am
Forum: Support & Troubleshooting
Topic: No Links in PDF
Replies: 3
Views: 3762

Re: No Links in PDF

Hello, Certain type of links suck as the "Click Here" type with the hidden link can only be converted with the novaPDF PlugIn. For the other links please access http://www.novapdf.com/kb/create-active-pdf-links-using-novapdf-professional-68.html for a complete tutorial on how to convert active pdf l...
by Claudiu (Softland)
Mon Jun 14, 2010 7:28 am
Forum: Support & Troubleshooting
Topic: No Links in PDF
Replies: 3
Views: 3762

Re: No Links in PDF

Hello,

Please send an e-mail to support@novapdf.com with the following information:

- novaPDF version and build that you can find on the About tab in the Properties window

- The word file used for the conversion so we can test it and reproduce the issue.

Thank you.
by Claudiu (Softland)
Fri Jun 11, 2010 7:03 am
Forum: Feedback & Wishlist
Topic: Batch document creation
Replies: 1
Views: 5408

Re: Batch document creation

Hello,

Unfortunately for the moment we do not have batch printing implemented in the application development.

Thank you for your suggestion.
by Claudiu (Softland)
Thu Jun 10, 2010 11:53 am
Forum: Tutorials & Documentation
Topic: Installation on restricted user account vista/seven
Replies: 2
Views: 5650

Re: Installation on restricted user account vista/seven

Hello, We tried to reproduce your steps to find the issue but we are not getting the same results. The installation works as expected from here with the elevated rights. Please send us some screenshots with the issue along with the novaPDF exact version and build installed in the computer to support...
by Claudiu (Softland)
Thu Jun 10, 2010 7:52 am
Forum: Tutorials & Documentation
Topic: Installation on restricted user account vista/seven
Replies: 2
Views: 5650

Re: Installation on restricted user account vista/seven

Hello,

We are checking this and will get back to you as soon as possible.

Thank you.
by Claudiu (Softland)
Wed Jun 09, 2010 7:54 am
Forum: Support & Troubleshooting
Topic: print spooler issues
Replies: 1
Views: 3289

Re: print spooler issues

Hello,

Please send us the novaPDF version and build you used for the conversion and also the Word file in question so we can test this at support@novapdf.com

Thank you.
by Claudiu (Softland)
Thu Jun 03, 2010 1:55 pm
Forum: News & Announcements
Topic: [Minor update] novaPDF 7.1 build 337 was released
Replies: 0
Views: 4527

[Minor update] novaPDF 7.1 build 337 was released

We have released a minor update, novaPDF 7.1 build 337. Here's a list of what's new/changed in this build: Update: The add-in for Microsoft Office is by default docked Update: Optimized the size of resulting PDFs after appending Fix: Various language corrections Depending on your edition, you can do...
by Claudiu (Softland)
Tue Jun 01, 2010 7:15 am
Forum: Support & Troubleshooting
Topic: PDF from MS Publisher 2003
Replies: 1
Views: 3001

Re: PDF from MS Publisher 2003

Hello,

Please send us an e-mail with the Publisher file in question and also the novaPDF version and build used for the conversion so we can troubleshoot this and find the issue.

Thank you.