Search found 254 matches

by Claudiu (Softland)
Wed Jun 27, 2012 9:06 am
Forum: Support & Troubleshooting
Topic: Howto add 32-bit "printer" driver to 64-bit installation?
Replies: 1
Views: 3133

Re: Howto add 32-bit "printer" driver to 64-bit installation

Hello, We have checked the novaPDF server installation and all the drivers are added successfully for both 32 bit and 64 bit clients. You can see the drivers that are added with the installation by accessing Devices and Printers in the control panel, clicking on the novaPDF printer, going to the Pri...
by Claudiu (Softland)
Mon Jun 25, 2012 7:13 am
Forum: Support & Troubleshooting
Topic: Add-in missing
Replies: 8
Views: 5234

Re: Add-in missing

Hi,

Please send a screenshot with what you are getting when you try to enable the addon to our support team at support@novapdf.com so we can have a look. Thank you.
by Claudiu (Softland)
Thu Jun 21, 2012 6:20 am
Forum: Support & Troubleshooting
Topic: Add-in missing
Replies: 8
Views: 5234

Re: Add-in missing

Hello, We have tested this situation and the addon is successfully added in the Office interface and functional. However we did have a case where the Office 2010 disabled the addon when it was installed with novaPDF. So please check in the MS Office settings on the addons area if the novaPDF addon i...
by Claudiu (Softland)
Mon Jun 11, 2012 1:00 pm
Forum: Support & Troubleshooting
Topic: Change default to open pdfs from Adobe Reader to dopdf
Replies: 1
Views: 3527

Re: Change default to open pdfs from Adobe Reader to dopdf

Hello, doPDF does not include a PDF opening or editing functionality. It just converts to PDF documents from other applications. You probably had another application installed to open and edit your PDF files before you installed Adobe Reader which usually sets itself as the default PDF viewer. You c...
by Claudiu (Softland)
Fri May 18, 2012 7:40 am
Forum: Developer Tools
Topic: Printing to real printer.
Replies: 2
Views: 3923

Re: Printing to real printer.

Hello, To print the PDF document to a real printer you may call a PDF viewer with command line parameters for print. Adobe Reader for instance should be called like this: AcroRd32.exe /t <PDF file name> If you wish to print the document to the real printer at the moment the PDF is generated, you may...
by Claudiu (Softland)
Fri May 18, 2012 7:12 am
Forum: Support & Troubleshooting
Topic: Is there a way to give NovaPDF maximum Windows 7 resources?
Replies: 2
Views: 2988

Re: Is there a way to give NovaPDF maximum Windows 7 resourc

Hello, unfortunately there isn't a way to directly give novaPDF the maximum available resources from the computer. You can try to switch the memory and processor priority towards background services as this may help the print spooler service when printing the maps but this is about it.

Thank you.
by Claudiu (Softland)
Mon May 14, 2012 8:10 am
Forum: Support & Troubleshooting
Topic: How to print A2x4 paper size drawing from Bricscad (solved)
Replies: 2
Views: 4035

Re: How to print A2x4 (1682 x 594 mm) page size drawing fro

Hi, the issue you are having is not related to novaPDF but with the Bricscad settings for the paper. So please contact their support to get this issue resolved or try to use another CAD tool like AutoCAD with that file and see if it makes any difference.

Thank you.
by Claudiu (Softland)
Mon May 14, 2012 7:49 am
Forum: Support & Troubleshooting
Topic: unable to print (produce) PDF via shared network printer.
Replies: 4
Views: 5166

Re: unable to print (produce) PDF via shared network printer

Hello, are you having the same configuration as described in the above posts? We need this to figure out on which OS is the issue happening.
by Claudiu (Softland)
Mon May 07, 2012 11:37 am
Forum: Developer Tools
Topic: NovaPDF OEM tool kit sample code for PowerBuilder 10.5
Replies: 3
Views: 4687

Re: NovaPDF OEM tool kit sample code for PowerBuilder 10.5

Hello, All methods from NovaPdfOptions interface raise exceptions when they cannot do the task successfully. It would be helpful to catch the exception and see the error number (there is a list of all possible errors in the Globals.cs file). For the CopyProfile and DeleteProfile I suspect the proble...
by Claudiu (Softland)
Thu May 03, 2012 9:58 am
Forum: Support & Troubleshooting
Topic: scan to pdf
Replies: 1
Views: 2654

Re: scan to pdf

Hello, if the scanner button comes with any software that can configure this after scan action to be performed then novaPDF can print it automatically and silently. We do not have any special scanner functionality unfortunately built into novaPDF.

Thank you for understanding.