Search found 5 matches

by lee-bowman
Wed Aug 17, 2011 2:25 pm
Forum: Support & Troubleshooting
Topic: Large TMP files in User Profile
Replies: 8
Views: 19167

Re: Large TMP files in User Profile

Something that we have noticed in these files. Even when a brand new PDF is created from a brand new document with Timestamps (Created and Modified) for the current date and time, the TMP file has the correct Created timestamp but the modified timestamp is approx 10 months is the past. Is this just ...
by lee-bowman
Wed Aug 17, 2011 1:58 pm
Forum: Support & Troubleshooting
Topic: Large TMP files in User Profile
Replies: 8
Views: 19167

Re: Large TMP files in User Profile

Hello again, I have an update on this issue and unfortunately there still seems to be something that is creating the large TMP files and not removing them. The NovaPDF Version we have updated to is 7.4.369. Strangely some of the TMP files have a Modified date from a few months back when a mass delet...
by lee-bowman
Tue Jul 19, 2011 10:53 am
Forum: Support & Troubleshooting
Topic: Large TMP files in User Profile
Replies: 8
Views: 19167

Re: Large TMP files in User Profile

Hello Thanks for reply. The version we have currently deployed is 7.1.337. This is a few versions out and I intend to update this week!! The details of the profile that our users have in their Application Data\Softland\NovaPDF directory is shown below. I could not use the 'Upload Attachment' tool as...
by lee-bowman
Wed Jul 13, 2011 1:39 pm
Forum: Support & Troubleshooting
Topic: Large TMP files in User Profile
Replies: 8
Views: 19167

Re: Large TMP files in User Profile

Hello, Unfortunately the TMP files arent being deleted after the job has finished created. As a test we printed some PDFs and some large (200mb) tmp files appeared but did not remove. Our profiles are roaming so at user logoff the Application Data folder copies those large files back to the Profile ...
by lee-bowman
Thu Jun 23, 2011 2:53 pm
Forum: Support & Troubleshooting
Topic: Large TMP files in User Profile
Replies: 8
Views: 19167

Large TMP files in User Profile

Hello We use the Standard Server Version of NovaPDF for our Citrix users and have good success with it. However we do experience issues with very large .tmp files being created in the User Profile\Application Data\Softland\NovaPDF directory. In our environment we use Roaming Profiles and directories...