Search found 174 matches

by Lorant
Thu Feb 06, 2020 11:35 am
Forum: Support & Troubleshooting
Topic: novaPDF 10 desktop support
Replies: 1
Views: 2513

Re: novaPDF 10 desktop support

Hi, please contact us at support@novapdf.com as we'll need more details about this error. Thank you.
by Lorant
Tue Dec 03, 2019 11:52 am
Forum: Support & Troubleshooting
Topic: How to export profiles in version 10
Replies: 2
Views: 10190

Re: How to export profiles in version 10

Please try the newest released version, exporting profiles should work fine now.
by Lorant
Tue Nov 19, 2019 8:52 am
Forum: Support & Troubleshooting
Topic: novapk.exe for NovaPdf 10
Replies: 1
Views: 6804

Re: novapk.exe for NovaPdf 10

In version 10 of novaPDF the installation is done with msi files. You have to run the “novaPDF SDK Co-Branding” tool that will inject in the msi files the license and all parameters that you previously added in version 7 as command line parameters for installer. So please run this tool, you can run ...
by Lorant
Thu Oct 10, 2019 9:16 am
Forum: Support & Troubleshooting
Topic: GoogleAnalytics.exe
Replies: 4
Views: 9164

Re: GoogleAnalytics.exe

If it says there are too many activations it means you are using it on more computers than the number of licenses you have purchased. So you have to either buy more licenses or deactivate from the existing computers.
by Lorant
Wed Sep 18, 2019 7:23 am
Forum: Support & Troubleshooting
Topic: Won't Save Small Caps Properly
Replies: 1
Views: 8000

Re: Won't Save Small Caps Properly

What font are you using for that text, we believe that's the issue.
by Lorant
Fri Aug 09, 2019 8:38 am
Forum: Support & Troubleshooting
Topic: Merging multiple PDFs
Replies: 2
Views: 8201

Re: Merging multiple PDFs

I understand but novaPDF actually does regular doc to pdf conversion. And it does a conversion to PDF and merging, it cannot do a simple merge.
We are considering this as a feature for a new version.
by Lorant
Fri Aug 09, 2019 8:17 am
Forum: Support & Troubleshooting
Topic: Save as (export to) spreadsheet
Replies: 1
Views: 7952

Re: Save as (export to) spreadsheet

No, it converts Excel to PDF but not vice-versa.
by Lorant
Tue Jul 02, 2019 1:11 pm
Forum: Support & Troubleshooting
Topic: printing from SAP problem - user input needed
Replies: 1
Views: 8447

Re: printing from SAP problem - user input needed

Can you send us more information about this issue over email or https://www.novapdf.com/contact-us.html ?
by Lorant
Tue Jul 02, 2019 1:08 pm
Forum: Support & Troubleshooting
Topic: GoogleAnalytics.exe
Replies: 4
Views: 9164

Re: GoogleAnalytics.exe

That scheduled task sends anonymous usage statistics once a day. If you want you can disable it by starting the Getting Started window and then going to the Tools section - you'll see there at the bottom an option to disable statistics.
by Lorant
Tue Jan 29, 2019 8:47 am
Forum: Support & Troubleshooting
Topic: Open a pdf by any page predefined and variable
Replies: 2
Views: 8436

Re: Open a pdf by any page predefined and variable

Hi,
novaPDF is a PDF creator, it cannot open PDF files. You need a PDF reader for that.