Search found 176 matches

by Lorant (Softland)
Tue Apr 30, 2013 9:51 am
Forum: Support & Troubleshooting
Topic: novaPDF OEM - Network Print
Replies: 3
Views: 3226

Re: novaPDF OEM - Network Print

Hi Michael, unfortunately Windows 2000 is not supported anymore.
by Lorant (Softland)
Tue Apr 30, 2013 9:46 am
Forum: Developer Tools
Topic: MS Word Text Box Transparency Issue
Replies: 3
Views: 5363

Re: MS Word Text Box Transparency Issue

Hi Ken,
You are right, there is a problem with text boxes that have transparency however we don't have a fix for this yet.
by Lorant (Softland)
Thu Apr 18, 2013 1:01 pm
Forum: Support & Troubleshooting
Topic: own Profile when distribute application with novaPDF OEM?
Replies: 2
Views: 3421

Re: own Profile when distribute application with novaPDF OEM

You have to create a profile with the settings you want, export it to a file (you have the export option on the Profiles page) and after that distribute the profile with your setup using the install parameters: /ImportProfiles="import profiles file name and path" All profiles found in the given file...
by Lorant (Softland)
Thu Apr 18, 2013 12:53 pm
Forum: Developer Tools
Topic: Printing to NovaPDF from service on Win8 - PrintTicket failu
Replies: 3
Views: 5325

Re: Printing to NovaPDF from service on Win8 - PrintTicket f

Thank you too for the clarification, this might help other users.
by Lorant (Softland)
Thu Apr 18, 2013 12:51 pm
Forum: Support & Troubleshooting
Topic: 508 Compliance
Replies: 1
Views: 2906

Re: 508 Compliance

With novaPDF you cannot add accessibility tags and I believe those are a requirement for 508 compliance. However as per their guidelines "PDFs do not need to be 508 compliant if a compliant HTML version of the document exists.", so you might not need to create a 508 compliant PDF if you already have...
by Lorant (Softland)
Tue Apr 09, 2013 8:21 am
Forum: Developer Tools
Topic: Printing to NovaPDF from service on Win8 - PrintTicket failu
Replies: 3
Views: 5325

Re: Printing to NovaPDF from service on Win8 - PrintTicket f

Are you using the latest build version of novaPDF 7.7?
by Lorant (Softland)
Tue Apr 09, 2013 8:20 am
Forum: Developer Tools
Topic: Lotus notes conversion missing some text
Replies: 1
Views: 3275

Re: Lotus notes conversion missing some text

There was no attachment in your post, could you please send us the attachment to support@novapdf.com so we could look more into it?
by Lorant (Softland)
Tue Apr 09, 2013 8:19 am
Forum: Support & Troubleshooting
Topic: Printing Hangs in IE10 Win 7 SP1 novaPDF Lite 7.7.388
Replies: 7
Views: 7401

Re: Printing Hangs in IE10 Win 7 SP1 novaPDF Lite 7.7.388

@Crazyfin
Could you please contact us at support@novapdf.com and attach to your email a couple of screenshots on what is happening so that we try to figure this out?

Thank you.
by Lorant (Softland)
Wed Mar 13, 2013 8:14 am
Forum: Developer Tools
Topic: pdf File sometimes not created
Replies: 1
Views: 3996

Re: pdf File sometimes not created

Hi Markus,
Yes it's possible to do logging, but we have a separate build for that so you'll need to email us at support@novapdf.com in order to get the details on how to install and enable logging.
by Lorant (Softland)
Wed Mar 13, 2013 8:09 am
Forum: Support & Troubleshooting
Topic: Printing Hangs in IE10 Win 7 SP1 novaPDF Lite 7.7.388
Replies: 7
Views: 7401

Re: Printing Hangs in IE10 Win 7 SP1 novaPDF Lite 7.7.388

Was it only novaPDF hanging in Internet Explorer or it happened with other printers as well? There was no need to reinstall novaPDF as the problem was in IE, most likely you should have disabled temporarily the protective mode and see how it works.