Search found 223 matches

by Support
Thu May 26, 2011 8:11 am
Forum: Developer Tools
Topic: COM errors when setting options to default profile
Replies: 15
Views: 31442

Re: COM errors when setting options to default profile

Hello,

We will contact you shortly for further troubleshooting at the e-mail address you have used to create this account on the forum.

Please confirm the mail address is the correct one we should use.

Thank you.
by Support
Wed May 25, 2011 8:18 am
Forum: Developer Tools
Topic: COM errors when setting options to default profile
Replies: 15
Views: 31442

Re: COM errors when setting options to default profile

Hello,

Please let us know what version and build of novaPDF is installed on the computer and also what type of Windows XP you have on it meaning if it is on 32 bit or 64 bit.

Thank you.
by Support
Tue May 24, 2011 9:28 am
Forum: Developer Tools
Topic: COM errors when setting options to default profile
Replies: 15
Views: 31442

Re: COM errors when setting options to default profile

Hello, The 0xd5da0008 exception is raised by novaPDF and it means that the profile name is not found. From your description it seems that on this computer there is no profile defined. This is probably related with some permissions restrictions. novaPDF keeps the profiles in a ini-like file in the "A...
by Support
Wed May 11, 2011 6:57 am
Forum: Support & Troubleshooting
Topic: CreateDC fails
Replies: 1
Views: 2600

Re: CreateDC fails

Hello,

We will troubleshoot this issue further to find the cause of the error and implement a fix.

Thank you for reporting the problem.
by Support
Mon Apr 18, 2011 1:30 pm
Forum: Support & Troubleshooting
Topic: CMYK
Replies: 5
Views: 3418

Re: CMYK

Hello,

We will take this option into consideration for future development however i am afraid we cannot give you an ETA on what version it will be included for sure in the novaPDF application as we other priorities on development at the moment.

Thank you for understanding.
by Support
Mon Apr 18, 2011 1:26 pm
Forum: Developer Tools
Topic: Getting user entered values
Replies: 6
Views: 3195

Re: Getting user entered values

Hello, Thank you for the explanation, we understand the problem now. Unfortunately the changes made by the users in the Save As dialog that novaPDF shows when the print job is started are only used internally and cannot be retrieved with the COM. As you already found, you can find the name of the PD...
by Support
Fri Apr 15, 2011 9:18 am
Forum: Developer Tools
Topic: Getting user entered values
Replies: 6
Views: 3195

Re: Getting user entered values

Hello, We do not understand exactly what are you referring to. What form has the user to fill, what exact options are on this form? If you are referring the the Save As dialog, this dialog is shown by novaPDF when a new print job is started, so if you receive several Save As dialogs, there are sever...
by Support
Thu Apr 14, 2011 7:40 am
Forum: Developer Tools
Topic: Getting user entered values
Replies: 6
Views: 3195

Re: Getting user entered values

Hello, If you are using novaPDF in the assembly you have 2 choices: you can change the values manually for each print or you can do it programatically using our SDK solution. For your issue however you would need the SDK as the other versions cannot preserve the user values from the profile for furt...
by Support
Mon Apr 11, 2011 8:17 am
Forum: Support & Troubleshooting
Topic: CMYK
Replies: 5
Views: 3418

Re: CMYK

Hello,

Unfortunately for the moment we are not planning on implementing the CMYK support for the novaPDF converter.

Thank you.
by Support
Fri Apr 08, 2011 7:20 am
Forum: Support & Troubleshooting
Topic: Maximum of pages for a pdf?
Replies: 2
Views: 1569

Re: Maximum of pages for a pdf?

Hello,

Please access the following link for a detailed tutorial on how to print a workbook into a single PDF file:

http://www.novapdf.com/kb/printing-an-e ... e-135.html

Let us know if you have any other problems afterwards.

Thank you.