Search found 223 matches

by Support
Fri Apr 08, 2011 7:19 am
Forum: Support & Troubleshooting
Topic: CMYK
Replies: 5
Views: 3483

Re: CMYK

Hello,

novaPDF printer driver does not support CMYK colors, it works only with RGB. If you print with CMYK colors, they will be transformed to RGB by Windows GDI before they are sent to the printer driver.

Thank you.
by Support
Wed Apr 06, 2011 8:15 am
Forum: Developer Tools
Topic: Shared NovaOEM Printer
Replies: 1
Views: 2018

Re: Shared NovaOEM Printer

Hello,

NovaPDF OEM can be shared in the meaning of shared over the network. You cannot share the license on multiple computers with it.

Thank you.
by Support
Fri Apr 01, 2011 6:50 am
Forum: Support & Troubleshooting
Topic: Overlay breaking after 3-4 prints
Replies: 1
Views: 1682

Re: Overlay breaking after 3-4 prints

Hello,

As we understood you also have sent an email with this issue to our support team. This will be attended further by them.

Thank you.
by Support
Wed Mar 30, 2011 8:34 am
Forum: Support & Troubleshooting
Topic: Print as single page
Replies: 4
Views: 2293

Re: Print as single page

Hello, novaPDF can be configured to append new created PDf files to existing PDF files. Using this option, you may append each PDF to the previous one, obtaining in the end a single PDF that will contain all pages. If you use novaPDF with the "Prompt Save As" dialog, there is an option called "Appen...
by Support
Tue Mar 29, 2011 7:17 am
Forum: Support & Troubleshooting
Topic: Print as single page
Replies: 4
Views: 2293

Re: Print as single page

Hello,

You can print into a single PDF file without taking any additional steps. Can you please tell me from what application you are doing the printing?

Thank you.
by Support
Fri Feb 11, 2011 9:46 am
Forum: Developer Tools
Topic: novaPDF OEM and Windows 7 Logo Compliance
Replies: 3
Views: 3305

Re: novaPDF OEM and Windows 7 Logo Compliance

Hello, novaPDF printer driver is not certified for Windows 7 Logo. Windows 7 Logo program has special requirements for drivers to be installed in the Driver Store and novaPDF driver is not built like this. We plan to change our driver to conform to these requirements in version 8 of novaPDF, but we ...
by Support
Tue Feb 01, 2011 3:28 pm
Forum: Developer Tools
Topic: Is it possible to configure only printer options?
Replies: 1
Views: 2244

Re: Is it possible to configure only printer options?

Hello, Yes, this is possible with novaPDF SDK. novaPDF printer options are grouped in "profiles". You may create, using the COM, a new profile, set the desired options and save the profile. novaPDF can have several profiles defined, but only one of them is the "active profile", meaning this is the p...
by Support
Tue Jan 18, 2011 8:19 am
Forum: Support & Troubleshooting
Topic: Barcode fonts
Replies: 1
Views: 2958

Re: Barcode fonts

Hello,

Please install the latest version of novaPDF 7.3.355 and test your document first to see if it is working and if it is not, please send us the fonts and the document in question to our support team at support@novapdf.com so we can troubleshoot this further.

Thank you.
by Support
Mon Jan 17, 2011 1:43 pm
Forum: Support & Troubleshooting
Topic: Problem with Fax Service in Windows Server 2003 SBS
Replies: 6
Views: 6461

Re: Problem with Fax Service in Windows Server 2003 SBS

Hello, Everything we tried from here has been proven successful so far. Unfortunately however we cannot reproduce your issue case exactly because we cannot use the FAX software and drivers in the screenshots as it is not available to us so at this point there isn't much else we can do to figure out ...
by Support
Thu Jan 13, 2011 2:58 pm
Forum: Support & Troubleshooting
Topic: Problem with Fax Service in Windows Server 2003 SBS
Replies: 6
Views: 6461

Re: Problem with Fax Service in Windows Server 2003 SBS

Hello, Can you explain to us what are the steps you are following to set this up? Are you setting this directly on the Fax service in the Services area to use the novaPDF as the program to run when a fax is processed? Unfortunately we do not have fax related background to be able to troubleshoot thi...