Search found 223 matches

by Support
Wed Dec 01, 2010 8:49 am
Forum: Support & Troubleshooting
Topic: Silently create PDF
Replies: 3
Views: 4017

Re: Silently create PDF

Hello, We have a product for developers called novaPDF SDK, that consists of a novaPDF printer and a COM interface that can be used in applications to set novaPDF printer options. You could use the COM in your script to set the options to silently create the PDF file. You need to set an option to di...
by Support
Tue Nov 30, 2010 9:45 am
Forum: Support & Troubleshooting
Topic: Popup of nova driver when appending data
Replies: 1
Views: 2601

Re: Popup of nova driver when appending data

Hello, The code you posted seems fine, I did not notice any problems that would generate the behavior you describe. I suggest you install and try your application with version 7.2 of novaPDF SDK, currently available on our site, because meanwhile we made some corrections regarding the usage of profi...
by Support
Mon Nov 22, 2010 9:54 am
Forum: Support & Troubleshooting
Topic: cannt make search in PDF after conversion using nova
Replies: 1
Views: 1711

Re: cannt make search in PDF after conversion using nova

Hello,

We need additional information to troubleshoot this issue.

Please let us know the novaPDF version in build from the About page and also the Windows version you are using.

Thank you.
by Support
Thu Nov 11, 2010 7:42 am
Forum: Developer Tools
Topic: Send existing PDF to classic printer
Replies: 1
Views: 2288

Re: Send existing PDF to classic printer

Hello,

You also send an e-mail to the support department and as we understood it was already attended.

Thank you.
by Support
Wed Nov 10, 2010 8:00 am
Forum: Support & Troubleshooting
Topic: why are JPEGs monochrome when PDF'd?
Replies: 1
Views: 2140

Re: why are JPEGs monochrome when PDF'd?

Hello, We used the same novaPDF version and tried both JPG and TIFF images but we are not getting the issue. Please make sure you do not have any other settings in your image editor or viewer application that can be the cause of it. novaPDF just prints whatever it receives from the application handl...
by Support
Mon Oct 25, 2010 8:37 am
Forum: Support & Troubleshooting
Topic: Printint Mulitple Jobs to a single file- erratic results
Replies: 4
Views: 3242

Re: Printint Mulitple Jobs to a single file- erratic results

Hello,

Unfortunately there isn't such an option available to be added in normal printing mode. However for batch printing there are indeed methods available in the novaPDF SDK edition to make the printing process as smooth as possible even for a large number of files.

Thank you for understanding.
by Support
Tue Oct 19, 2010 8:17 am
Forum: Feedback & Wishlist
Topic: printing restrictions
Replies: 1
Views: 3127

Re: printing restrictions

Hello, If you want to make the PDF unavailable for snipping tools or print screening you can just password protect it and only the people who know the credentials to the file can open it and print from it further. Snipping and print screening can be made for pretty much any application or file so it...
by Support
Thu Sep 30, 2010 7:32 am
Forum: Developer Tools
Topic: [BUG] NovaPDF 7 randomly drops license on win7 64-bit
Replies: 10
Views: 9594

Re: [BUG] NovaPDF 7 randomly drops license on win7 64-bit

Hello,

We are glad that your issue has been solved.

Thank you.
by Support
Thu Sep 30, 2010 7:30 am
Forum: Support & Troubleshooting
Topic: Email message has doubled line breaks
Replies: 3
Views: 3720

Re: Email message has doubled line breaks

Hello,

We are checking this and we will update you as soon as possible.

Thank you.
by Support
Fri Sep 24, 2010 7:28 am
Forum: Support & Troubleshooting
Topic: Word Headings no PDF Bookmarks
Replies: 3
Views: 3897

Re: Word Headings no PDF Bookmarks

Hello,

We tested the document conversion from our end using your specified configuration but there aren't any issues with the conversion or anything related to the process. Please send us the document you tried to print and got the issue with at support@novapdf.com for further troubleshooting.