Search found 249 matches

by Claudiu (Softland)
Thu Dec 16, 2010 8:12 am
Forum: Support & Troubleshooting
Topic: Nova PDFs text invisible in Mac OS Preview
Replies: 1
Views: 3375

Re: Nova PDFs text invisible in Mac OS Preview

Hello, The Mac OS font embedding engine is different than the Windows one and that may cause issues with the ported files. We do not support Mac OS so we cannot test this issue with the Mac Preview to determine exactly what the issue may be however we can suggest a few changes. Before you print the ...
by Claudiu (Softland)
Wed Dec 15, 2010 10:07 am
Forum: News and Announcements
Topic: [Minor update] novaPDF 7.3 build 355
Replies: 0
Views: 4878

[Minor update] novaPDF 7.3 build 355

We have released a minor update, novaPDF 7.3 build 355. This release includes several small fixes: New : Added full version info for startup application (novapdf.exe from the Program Files directory) to improve version detection for update managers Fix : Corrected Type1 font subsetting (Monospac821 ...
by Claudiu (Softland)
Fri Dec 10, 2010 9:28 am
Forum: Support & Troubleshooting
Topic: Printing to Nova PDF in Photoshop CS3 Crashes Photoshop
Replies: 1
Views: 2305

Re: Printing to Nova PDF in Photoshop CS3 Crashes Photoshop

Hello, We have tried to troubleshoot the issue but all the conversions were successful. Used for testing are Adobe Photoshop CS3, a JPG image, a PDF file and the Windows version is Windows 7 64 bit. Please send us the file in question if possible to our support team at support@novapdf.com for a test...
by Claudiu (Softland)
Thu Dec 09, 2010 7:37 am
Forum: Support & Troubleshooting
Topic: NovaPDF & transparent objects in MSWord/MSVisio
Replies: 1
Views: 2383

Re: NovaPDF & transparent objects in MSWord/MSVisio

Hello,

Unfortunately we do not have a technical solution for this issue at the moment.

Thank you .
by Claudiu (Softland)
Wed Dec 08, 2010 8:29 am
Forum: Developer Tools
Topic: SDK Windows Messages and the LParam value (jobID)
Replies: 1
Views: 2663

Re: SDK Windows Messages and the LParam value (jobID)

Hello,

As mentioned in the other reply, i will have to ask you to send the issues you have to our support team directly.

The email address is support@novapdf.com

Thank you for understanding.
by Claudiu (Softland)
Wed Dec 08, 2010 8:27 am
Forum: Developer Tools
Topic: On profiles, AddProfile2 ok -> SetActiveProfile2 fails
Replies: 1
Views: 2493

Re: On profiles, AddProfile2 ok -> SetActiveProfile2 fails

Hello,

Please send the code you are having issuers with along with any other information that may help in troubleshooting to support@novapdf.com

I will also have to ask you for future references to send any other issues you may have directly to the support team.

Thank you for understanding.
by Claudiu (Softland)
Wed Dec 08, 2010 8:20 am
Forum: Support & Troubleshooting
Topic: Copying more than what is viewable
Replies: 1
Views: 1951

Re: Copying more than what is viewable

Hello,

We do not provide a viewer as well for the PDF documents, only the printer who converts what it receives from the viewer you are using.

So you will need to contact the developers of the viewer used for the issue.
by Claudiu (Softland)
Mon Dec 06, 2010 8:28 am
Forum: Developer Tools
Topic: AnalyzeUrl/DetectFiles/CheckFileExists usage for Word 2003
Replies: 8
Views: 4508

Re: AnalyzeUrl/DetectFiles/CheckFileExists usage for Word 2003

Hello,

I tested the Analyze URL functionality and it is working correct here. Please modify one of our samples with the code you added for detecting the URLs and send it to us at support@novapdf.com so we can investigate the problem here.

Thank you.
by Claudiu (Softland)
Mon Dec 06, 2010 8:27 am
Forum: Developer Tools
Topic: Display novaPDF for SDK printing preferences from code
Replies: 2
Views: 3620

Re: Display novaPDF for SDK printing preferences from code

Hello, The "Printing Preferences" dialog for a printer can be opened by calling the DocumentProperties Windows API function. Here is the C++ code for this: BOOL bPrinterOpened = OpenPrinter(pwszPrinterName, &hPrinter, NULL); if (!bPrinterOpened) { wsprintf(wsMsg, L"Could not open printer (%s)", pwsz...
by Claudiu (Softland)
Thu Dec 02, 2010 1:12 pm
Forum: News and Announcements
Topic: [Major update] novaPDF 7.3 build 353
Replies: 0
Views: 4791

[Major update] novaPDF 7.3 build 353

We have released a major update, novaPDF 7.3 build 353. The main change in novaPDF 7.3 was the addition of a third add-in, for Microsoft PowerPoint. This means that now novaPDF Professional and Standard have add-ins for Microsoft Word, Excel and PowerPoint (we're working on including add-ins for all...