Search found 253 matches

by Claudiu (Softland)
Tue Jul 17, 2012 6:34 am
Forum: Developer Tools
Topic: Windows 8
Replies: 3
Views: 3862

Re: Windows 8

Hello,

Yes an update for novaPDF is scheduled so compatibility with windows 8 will not be an issue when the official release will be available.
by Claudiu (Softland)
Wed Jul 11, 2012 6:55 am
Forum: Developer Tools
Topic: Install change method
Replies: 3
Views: 3452

Re: Install change method

Hello,

novaPDF installs as a 64 bit application on Windows x64 systems. You have ro read the 64bit registry information in this case.
Or you may call the EnumPrinters Windows API to see if the printer is installed.

Thank you.
by Claudiu (Softland)
Tue Jul 10, 2012 1:22 pm
Forum: News & Announcements
Topic: Giveaway: Free licenses for novaPDF Lite
Replies: 0
Views: 7165

Giveaway: Free licenses for novaPDF Lite

There's a Cyber Monday promotion where anyone can obtain a free license for novaPDF Lite ($20 value). You can read the details at http://blog.novapdf.com/2014/11/cyber-monday-giveaway-free-novapdf-lite-8/ This promotion expires on December 2nd, 2014 so hurry up. Also, the same giveaway is live for o...
by Claudiu (Softland)
Tue Jul 10, 2012 8:04 am
Forum: Developer Tools
Topic: Install change method
Replies: 3
Views: 3452

Re: Install change method

Hello, In order to remove a previously installed novaPDF printer you have to run novaPDF uninstaller. You may check if novaPDF was previously installed on that computer by checking next registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Softland\novaPDF SDK 7\InstallVersion You may proceed like this: check i...
by Claudiu (Softland)
Mon Jul 09, 2012 8:16 am
Forum: Developer Tools
Topic: Install OEM PDF issue
Replies: 1
Views: 2734

Re: Install OEM PDF issue

Hello,

We managed to reproduce the error and we will correct it in our next build.

Thank you for pointing this out.
by Claudiu (Softland)
Mon Jul 09, 2012 8:15 am
Forum: Support & Troubleshooting
Topic: clipping in landscape mode
Replies: 1
Views: 2634

Re: clipping in landscape mode

Hello,

Please send us the PDF file for which you are getting the issue to our support email at support@novapdf.com so we can troubleshoot this further.

Thank you.
by Claudiu (Softland)
Thu Jul 05, 2012 7:02 am
Forum: Support & Troubleshooting
Topic: Cannot add ot change public [profiles
Replies: 2
Views: 2705

Re: Cannot add ot change public [profiles

Hello, When you export the profile from the desktop to the server, you can edit the profile and set PublicProfile = 1 in the nve file. This will allow you to change the profile from private to public. We have tested this with the latest build but we are not having the issues as the profile type chan...
by Claudiu (Softland)
Tue Jul 03, 2012 7:46 am
Forum: Developer Tools
Topic: DeleteNovaPrinter does not delete NVL-file
Replies: 1
Views: 3036

Re: DeleteNovaPrinter does not delete NVL-file

Hello, the settings file from the Application data folder is not deleted indeed when deleting the printer. We considered that this file may be used later on when the same printer is re-added and do not loose the profiles. But if you use ramdom printer names, this can end up indeed with many setting ...
by Claudiu (Softland)
Mon Jul 02, 2012 6:33 am
Forum: Support & Troubleshooting
Topic: Licence Message still on PDF with licence
Replies: 2
Views: 3075

Re: Licence Message still on PDF with licence

Hello, For more details on how to solve this issue please send an email to our support team at support@novapdf.com with details about your problem.

Thank you.
by Claudiu (Softland)
Wed Jun 27, 2012 9:06 am
Forum: Support & Troubleshooting
Topic: Howto add 32-bit "printer" driver to 64-bit installation?
Replies: 1
Views: 2880

Re: Howto add 32-bit "printer" driver to 64-bit installation

Hello, We have checked the novaPDF server installation and all the drivers are added successfully for both 32 bit and 64 bit clients. You can see the drivers that are added with the installation by accessing Devices and Printers in the control panel, clicking on the novaPDF printer, going to the Pri...