Hello,

Yes an update for novaPDF is scheduled so compatibility with windows 8 will not be an issue when the official release will be available.

Hello,

novaPDF installs as a 64 bit application on Windows x64 systems. You have ro read the 64bit registry information in this case.
Or you may call the EnumPrinters Windows API to see if the printer is installed.

Thank you.

There's a Cyber Monday promotion where anyone can obtain a free license for novaPDF Lite ($20 value). You can read the details at http://blog.novapdf.com/2014/11/cyber-monday-giveaway-free-novapdf-lite-8/ This promotion expires on December 2nd, 2014 so hurry up. Also, the same giveaway is live for o...

Hello, In order to remove a previously installed novaPDF printer you have to run novaPDF uninstaller. You may check if novaPDF was previously installed on that computer by checking next registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Softland\novaPDF SDK 7\InstallVersion You may proceed like this: check i...

Hello,

We managed to reproduce the error and we will correct it in our next build.

Thank you for pointing this out.

Hello,

Please send us the PDF file for which you are getting the issue to our support email at support@novapdf.com so we can troubleshoot this further.

Thank you.

Hello, When you export the profile from the desktop to the server, you can edit the profile and set PublicProfile = 1 in the nve file. This will allow you to change the profile from private to public. We have tested this with the latest build but we are not having the issues as the profile type chan...

Hello, the settings file from the Application data folder is not deleted indeed when deleting the printer. We considered that this file may be used later on when the same printer is re-added and do not loose the profiles. But if you use ramdom printer names, this can end up indeed with many setting ...

Hello, For more details on how to solve this issue please send an email to our support team at support@novapdf.com with details about your problem.

Thank you.

Hello, We have checked the novaPDF server installation and all the drivers are added successfully for both 32 bit and 64 bit clients. You can see the drivers that are added with the installation by accessing Devices and Printers in the control panel, clicking on the novaPDF printer, going to the Pri...