PDF Forum - novaPDF

Hello,

We managed to reproduce the error and we will correct it in our next build.

Thank you for pointing this out.

Hello,

Please send us the PDF file for which you are getting the issue to our support email at support@novapdf.com so we can troubleshoot this further.

Thank you.

Hello, When you export the profile from the desktop to the server, you can edit the profile and set PublicProfile = 1 in the nve file. This will allow you to change the profile from private to public. We have tested this with the latest build but we are not having the issues as the profile type chan...

Hello, the settings file from the Application data folder is not deleted indeed when deleting the printer. We considered that this file may be used later on when the same printer is re-added and do not loose the profiles. But if you use ramdom printer names, this can end up indeed with many setting ...

Hello, For more details on how to solve this issue please send an email to our support team at support@novapdf.com with details about your problem.

Thank you.

Hello, We have checked the novaPDF server installation and all the drivers are added successfully for both 32 bit and 64 bit clients. You can see the drivers that are added with the installation by accessing Devices and Printers in the control panel, clicking on the novaPDF printer, going to the Pri...

Hi,

Please send a screenshot with what you are getting when you try to enable the addon to our support team at support@novapdf.com so we can have a look. Thank you.

Hello, We have tested this situation and the addon is successfully added in the Office interface and functional. However we did have a case where the Office 2010 disabled the addon when it was installed with novaPDF. So please check in the MS Office settings on the addons area if the novaPDF addon i...

Hello, doPDF does not include a PDF opening or editing functionality. It just converts to PDF documents from other applications. You probably had another application installed to open and edit your PDF files before you installed Adobe Reader which usually sets itself as the default PDF viewer. You c...

Hello, To print the PDF document to a real printer you may call a PDF viewer with command line parameters for print. Adobe Reader for instance should be called like this: AcroRd32.exe /t <PDF file name> If you wish to print the document to the real printer at the moment the PDF is generated, you may...