PDF Forum - novaPDF

Hi, the issue you are having is not related to novaPDF but with the Bricscad settings for the paper. So please contact their support to get this issue resolved or try to use another CAD tool like AutoCAD with that file and see if it makes any difference.

Thank you.

Hello, are you having the same configuration as described in the above posts? We need this to figure out on which OS is the issue happening.

Hello, All methods from NovaPdfOptions interface raise exceptions when they cannot do the task successfully. It would be helpful to catch the exception and see the error number (there is a list of all possible errors in the Globals.cs file). For the CopyProfile and DeleteProfile I suspect the proble...

Hello, if the scanner button comes with any software that can configure this after scan action to be performed then novaPDF can print it automatically and silently. We do not have any special scanner functionality unfortunately built into novaPDF.

Thank you for understanding.

Hello, Delphi is keeping an internal setting for default printer in its Printer unit. You have to change the default printer there too in order to change the printer. Check our Hello World delphi sample, there is some commented code there for changing the default printer.

Thank you.

Hello, please send an email with this issue to our support department at support@novapdf.com and they will assist you as fast as possible with it.

Thank you.

Hello, we have tried to reproduce the issue from our end but the printer does not error out on the client when connecting to the Printer. We will however try this for a number of times perhaps it will happen if the issue is occurring occasionally.

Thank you.

Hello, We tried to append/insert multiple pdf files and all the prints were done successfully. Please make sure you do not have the Overlay option also enabled and setup in the novaPDF Preferences window when printing. If this is not the case then please let us know the novapdf version and build tha...

Hello, can you send us the files in question for which you are getting the errors so we can setup a test environment? Otherwise we cannot troubleshoot this. Please send them to support@novapdf.com if you have this possibility.

Thank you.

Hello, we tried to reproduce the issue but all the pdf's are opened normally upon printing. As suggestions for this first please try to do a clean installation of novaPDF by following this article steps: http://www.novapdf.com/kb/how-do-i-reinstall-novapdf-server-on-client-computers-and-on-the-serve...