Search found 256 matches
- Fri Mar 09, 2012 8:12 am
- Forum: Developer Tools
- Topic: Urgent - novaPDF OEM 7 - some installations faults
- Replies: 1
- Views: 3599
Re: Urgent - novaPDF OEM 7 - some installations faults
Hello, Please make sure the users are having administrator privileges when installing the application locally, otherwise it may be permission issues. Also please send us more details about the version and build you are using of novaPDF OEM to our support email at support@novapdf.com so we can also c...
- Wed Mar 07, 2012 12:09 pm
- Forum: Support & Troubleshooting
- Topic: I was installed silent in my program installer but often die
- Replies: 1
- Views: 2928
Re: I was installed silent in my program installer but often
Hello, Could you please give us more information: - what edition, version and build number of novaPDF do you use - on what Windows versions does novaPDF crash - when exactly does novaPDF crash, when installing it or when printing to it Please send all this information to our support email at support...
- Fri Mar 02, 2012 7:59 am
- Forum: Support & Troubleshooting
- Topic: Unable to view pdf
- Replies: 2
- Views: 3352
Re: Unable to view pdf
Hello, novaPDF only converts the file to a PDF, does not also provide a viewing application for it after the conversion. You will need a PDF reader such as Adobe Reader to be able to open the file afterwards.
Thank you.
Thank you.
- Mon Feb 27, 2012 2:57 pm
- Forum: Developer Tools
- Topic: novaPDF OEM install
- Replies: 3
- Views: 4452
Re: novaPDF OEM install
Hello, For uninstallation please run C:\Program Files\Softland\novaPDF OEM 7\unins000.exe
Thank you.
Thank you.
- Mon Feb 27, 2012 9:50 am
- Forum: Developer Tools
- Topic: novaPDF OEM install
- Replies: 3
- Views: 4452
Re: novaPDF OEM install
Hello, at the moment we do not have an alternative solution for the setup command line parameters, but we will add the possibility to set the parameters in a configuration file.
Thank you.
Thank you.
- Wed Feb 22, 2012 8:12 am
- Forum: Support & Troubleshooting
- Topic: Computer not saving settings
- Replies: 3
- Views: 3839
Re: Computer not saving settings
Hello, did you install the latest version of novaPDF on both the server and the client computer?
Also please send us a screenshot with the novaPDF About page from both machines (server and client) to our support email at support@novapdf.com so we can check for any issues.
Thank you.
Also please send us a screenshot with the novaPDF About page from both machines (server and client) to our support email at support@novapdf.com so we can check for any issues.
Thank you.
- Tue Feb 21, 2012 9:23 am
- Forum: Support & Troubleshooting
- Topic: Computer not saving settings
- Replies: 3
- Views: 3839
Re: Computer not saving settings
Hello, Please delete the file of the form <printer name>.nvl from the folder C:\Users\<user name>\AppData\Roaming\Softland\novaPDF or the Windows XP specific path for this folder and try to install the printer again. If this is still not working then please update to the latest novaPDF version avail...
- Tue Feb 14, 2012 7:16 am
- Forum: Support & Troubleshooting
- Topic: Problem with printing on IIS
- Replies: 1
- Views: 3446
Re: Problem with printing on IIS
Hello,
Please read this article for more information : http://www.novapdf.com/kb/asp-net-pdf-g ... e-311.html and in particular the Note for it.
Thank you.
Please read this article for more information : http://www.novapdf.com/kb/asp-net-pdf-g ... e-311.html and in particular the Note for it.
Thank you.
- Fri Feb 10, 2012 8:00 am
- Forum: Developer Tools
- Topic: Automatically Uninstalling NovaPK
- Replies: 3
- Views: 4346
Re: Automatically Uninstalling NovaPK
Hello, the uninstall is always placed in the folder where novaPDF was installed, and in the registry, the key is placed in the following path HKEY_LOCAL_MACHINE\SOFTWARE\Softland\novaPDF 7\InstallPath
Thank you.
Thank you.
- Thu Feb 09, 2012 3:25 pm
- Forum: Support & Troubleshooting
- Topic: Mixed Portrait and Landscape pdf from Word
- Replies: 1
- Views: 2870
Re: Mixed Portrait and Landscape pdf from Word
Hello, As it appears you have also sent an email to our support department, it will be replied there.
Thank you.
Thank you.