Search found 223 matches

by Support
Mon Jan 16, 2012 9:31 am
Forum: Developer Tools
Topic: How To Enable WaterMarks
Replies: 1
Views: 1904

Re: How To Enable WaterMarks

Hello, Please send us the code part with the novaPDF integration to our email address at support@novapdf.com so we can assist you better with the resolution.

Thank you.
by Support
Fri Jan 06, 2012 8:39 am
Forum: Support & Troubleshooting
Topic: Problem in Bookmarks
Replies: 3
Views: 2369

Re: Problem in Bookmarks

Hello, we tried to replicate your issue but all the bookmarks created in Open Office Writer are included in the PDF document as well when the writer file is converted with novaPDF. The bookmarks setup should be the same for both files. We recommend you install novaPDF on your computer, enable the bo...
by Support
Wed Jan 04, 2012 8:55 am
Forum: Feedback & Wishlist
Topic: Multimedia PDF in one single pdf file
Replies: 2
Views: 3560

Re: Multimedia PDF in one single pdf file

Hello, unfortunately we cannot implement in novaPDF what you require for your document.

Thank you.
by Support
Mon Dec 05, 2011 2:16 pm
Forum: Support & Troubleshooting
Topic: Differing file sizes...
Replies: 1
Views: 1592

Re: Differing file sizes...

Hello, We tried to troubleshoot the issue by creating a Word file with pictures and text and converting it to PDF from the same Office version, using the same novaPDF version (Release 7.1 build 343) and the OS you have specified but the PDF results were exactly the same after converting. To be able ...
by Support
Tue Nov 22, 2011 10:43 am
Forum: Support & Troubleshooting
Topic: Is this the right product for me? (HELP)
Replies: 1
Views: 1511

Re: Is this the right product for me? (HELP)

Hello, yes, this is possible with novaPDF Server edition. I suggest you to first install novaPDF and test how it works. All features are available in the non-registered version of novaPDF, the only limitation is a notice that is added on the bottom of PDF pages mentioning novaPDF is not registered. ...
by Support
Thu Nov 10, 2011 8:06 am
Forum: Support & Troubleshooting
Topic: Problem in Bookmarks
Replies: 3
Views: 2369

Re: Problem in Bookmarks

Hello, please access the novaPDF add-in Settings and at the Bookmarks tab, uncheck Convert Word Bookmarks to PDF bookmarks and give it another go. If you still have the issue afterwards then send us the file in question or another sample file having the same issue so we can make some tests from our ...
by Support
Mon Nov 07, 2011 11:48 am
Forum: Developer Tools
Topic: PDF file not created by SDK on 64-bit Windows 7 as non-Admin
Replies: 5
Views: 4871

Re: PDF file not created by SDK on 64-bit Windows 7 as non-Admin

Hello, Standard users are not allowed indeed to create files in the system folders. This is a system restriction and applies to all applications, not only novaPDF. Applications use different folders for saving temporary files, like the "Application Data" folder for the current user. In novaPDF you m...
by Support
Thu Nov 03, 2011 8:13 am
Forum: Developer Tools
Topic: Change OEMActionAppArg at runtime?
Replies: 1
Views: 1961

Re: Change OEMActionAppArg at runtime?

Hello, You cannot change any of the values as AppArg and OEMActionApp can only be set when installing novaPDF.

Thank you.
by Support
Tue Nov 01, 2011 8:27 am
Forum: Developer Tools
Topic: novaPDF OEM and Windows 7 Logo Compliance
Replies: 3
Views: 3261

Re: novaPDF OEM and Windows 7 Logo Compliance

Hello, unfortunately there aren't any changes regarding this issue for the moment.

Thank you.
by Support
Thu Oct 27, 2011 7:13 am
Forum: Developer Tools
Topic: Error creating PDF - Access is denied
Replies: 2
Views: 4023

Re: Error creating PDF - Access is denied

Hi, when installing novaPDF OEM you have to provide the folder where to save the PDF files. Did you provide the same folder as the installation folder? novaPDF works in two ways, depending on how you configured the "Save destination" option to be local or on the network, it saves the PDf file from t...