Search found 253 matches

by Claudiu (Softland)
Wed Feb 01, 2012 1:52 pm
Forum: Developer Tools
Topic: [BUG] NovaPDF 7 randomly drops license on win7 64-bit
Replies: 10
Views: 11664

Re: [BUG] NovaPDF 7 randomly drops license on win7 64-bit

Hello, thank you for the detailed information. We tried to replicate this behavior but our sample applications work fine in this situation. We suspect it might be specific to Visual FoxPro applications but we do not have VFP here so we cannot test this. We will prepare a debug build for you to gener...
by Claudiu (Softland)
Wed Feb 01, 2012 9:06 am
Forum: Support & Troubleshooting
Topic: Nova installer making printer the default on Win7
Replies: 3
Views: 3140

Re: Nova installer making printer the default on Win7

Hello, we tried to install the novaPDF 6.4.308 printer version using your described scenario on both win 7 32 and 64 bit editions but the printer is not added as default in either OS'es when installed using the command line specified. The only test case where it is added as default is when there isn...
by Claudiu (Softland)
Tue Jan 31, 2012 7:53 am
Forum: Developer Tools
Topic: [BUG] NovaPDF 7 randomly drops license on win7 64-bit
Replies: 10
Views: 11664

Re: [BUG] NovaPDF 7 randomly drops license on win7 64-bit

Hello, Could you please tell us what version and build number of novaPDF do you use? Also please tell us what type of documents do you print from your application, do you use third party applications, like printing Word documents?

Thank you.
by Claudiu (Softland)
Mon Jan 23, 2012 10:12 am
Forum: Developer Tools
Topic: problems with OEM setup
Replies: 1
Views: 2944

Re: problems with OEM setup

Hello, we suggest that you first check if you did not misspell the /SUPPRESSMSGBOXES parameter (double S), this might be the reason why you are receiving the message boxes during setup. The un-installer does not take the printer name as argument indeed. Unfortunately we do not have a technical solut...
by Claudiu (Softland)
Fri Jan 20, 2012 9:36 am
Forum: Support & Troubleshooting
Topic: How to remove novaPDF toolbar from MS office
Replies: 2
Views: 6706

Re: How to remove novaPDF toolbar from MS office

Hello, To remove the add-on from the interface please take the following steps: 1. Install the novapdf add-in separately by downloading the package from http://www.novapdf.com/download/setup/novaoa.msi 2. After completing the installation, go to the Control Panel -> Programs area and uninstall the o...
by Claudiu (Softland)
Thu Jan 19, 2012 9:27 am
Forum: Support & Troubleshooting
Topic: How to remove novaPDF toolbar from MS office
Replies: 2
Views: 6706

Re: How to remove novaPDF toolbar from MS office

Hello, We have reproduced the issue from our end and we are working in finding a solution for it.

Thank you for pointing this out to us.
by Claudiu (Softland)
Mon Jan 16, 2012 9:31 am
Forum: Developer Tools
Topic: How To Enable WaterMarks
Replies: 1
Views: 2427

Re: How To Enable WaterMarks

Hello, Please send us the code part with the novaPDF integration to our email address at support@novapdf.com so we can assist you better with the resolution.

Thank you.
by Claudiu (Softland)
Fri Jan 06, 2012 8:39 am
Forum: Support & Troubleshooting
Topic: Problem in Bookmarks
Replies: 3
Views: 3084

Re: Problem in Bookmarks

Hello, we tried to replicate your issue but all the bookmarks created in Open Office Writer are included in the PDF document as well when the writer file is converted with novaPDF. The bookmarks setup should be the same for both files. We recommend you install novaPDF on your computer, enable the bo...
by Claudiu (Softland)
Wed Jan 04, 2012 8:55 am
Forum: Feedback & Wishlist
Topic: Multimedia PDF in one single pdf file
Replies: 2
Views: 4656

Re: Multimedia PDF in one single pdf file

Hello, unfortunately we cannot implement in novaPDF what you require for your document.

Thank you.
by Claudiu (Softland)
Mon Dec 05, 2011 2:16 pm
Forum: Support & Troubleshooting
Topic: Differing file sizes...
Replies: 1
Views: 2087

Re: Differing file sizes...

Hello, We tried to troubleshoot the issue by creating a Word file with pictures and text and converting it to PDF from the same Office version, using the same novaPDF version (Release 7.1 build 343) and the OS you have specified but the PDF results were exactly the same after converting. To be able ...