Hello, we tried to replicate your issue but all the bookmarks created in Open Office Writer are included in the PDF document as well when the writer file is converted with novaPDF. The bookmarks setup should be the same for both files. We recommend you install novaPDF on your computer, enable the bo...

Hello, unfortunately we cannot implement in novaPDF what you require for your document.

Thank you.

Hello, We tried to troubleshoot the issue by creating a Word file with pictures and text and converting it to PDF from the same Office version, using the same novaPDF version (Release 7.1 build 343) and the OS you have specified but the PDF results were exactly the same after converting. To be able ...

Hello, yes, this is possible with novaPDF Server edition. I suggest you to first install novaPDF and test how it works. All features are available in the non-registered version of novaPDF, the only limitation is a notice that is added on the bottom of PDF pages mentioning novaPDF is not registered. ...

Hello, please access the novaPDF add-in Settings and at the Bookmarks tab, uncheck Convert Word Bookmarks to PDF bookmarks and give it another go. If you still have the issue afterwards then send us the file in question or another sample file having the same issue so we can make some tests from our ...

Hello, Standard users are not allowed indeed to create files in the system folders. This is a system restriction and applies to all applications, not only novaPDF. Applications use different folders for saving temporary files, like the "Application Data" folder for the current user. In novaPDF you m...

Hello, You cannot change any of the values as AppArg and OEMActionApp can only be set when installing novaPDF.

Thank you.

Hello, unfortunately there aren't any changes regarding this issue for the moment.

Thank you.

Hi, when installing novaPDF OEM you have to provide the folder where to save the PDF files. Did you provide the same folder as the installation folder? novaPDF works in two ways, depending on how you configured the "Save destination" option to be local or on the network, it saves the PDf file from t...

Hi, please make sure you are running the MSI as an administrator on the computer.
If you have further issues with this send us the post to our support team at support@novapdf.com
Thank you.