Search found 177 matches

by Lorant (Softland)
Wed Mar 13, 2013 8:09 am
Forum: Support & Troubleshooting
Topic: Printing Hangs in IE10 Win 7 SP1 novaPDF Lite 7.7.388
Replies: 7
Views: 7998

Re: Printing Hangs in IE10 Win 7 SP1 novaPDF Lite 7.7.388

Was it only novaPDF hanging in Internet Explorer or it happened with other printers as well? There was no need to reinstall novaPDF as the problem was in IE, most likely you should have disabled temporarily the protective mode and see how it works.
by Lorant (Softland)
Mon Mar 04, 2013 8:42 am
Forum: Developer Tools
Topic: Can not change "UseTempProfiles" and "ShowSelectProfileDialo
Replies: 3
Views: 4831

Re: Can not change "UseTempProfiles" and "ShowSelectProfileD

Since we require more information it would be easier if you could email us at support@novapdf.com to solve this faster. Thank you.
by Lorant (Softland)
Mon Mar 04, 2013 8:40 am
Forum: Support & Troubleshooting
Topic: Preventing Outlook pop-up message
Replies: 1
Views: 3794

Re: Preventing Outlook pop-up message

Hi stevek, you've received our reply to your email request too (via email), but we're replying to the forum request also in case there are other similar problems for other users: This message cannot be disabled from our code. It is part of Microsoft Outlook security and cannot be disabled from an Ou...
by Lorant (Softland)
Tue Feb 19, 2013 9:19 am
Forum: Developer Tools
Topic: Can not change "UseTempProfiles" and "ShowSelectProfileDialo
Replies: 3
Views: 4831

Re: Can not change "UseTempProfiles" and "ShowSelectProfileD

Hi sebas,
These two options are not included in profile options, they are global options for the printer. So you have to use the "SetPrinterOption" function to set these options.
by Lorant (Softland)
Tue Feb 19, 2013 9:12 am
Forum: Developer Tools
Topic: NovaPDF OEM Error 0xC0000005
Replies: 6
Views: 6134

Re: NovaPDF OEM Error 0xC0000005

Sorry but we can't reproduce your problem here. Can you please try and install the latest version (we've released last week) to see if it still occurs on your system? If it still happens send us an email to support[]novapdf.com to see what we can do next.
by Lorant (Softland)
Fri Feb 15, 2013 2:00 pm
Forum: Support & Troubleshooting
Topic: Multiple applications installing different versions causes p
Replies: 3
Views: 6946

Re: Multiple applications installing different versions caus

Both COMs in version 6 and 7 of novaPDF have the same GUID so only one of them can be registered on a computer. In version 7 of novaPDF we added an additional COM exactly for these kind of problems. For novaPDF SDK 7 here is what you have to do to use the COM with the different GUID: First, when ins...
by Lorant (Softland)
Fri Feb 15, 2013 9:06 am
Forum: Support & Troubleshooting
Topic: An error occured while saving the document to PDF.
Replies: 1
Views: 2807

Re: An error occured while saving the document to PDF.

Hi,
Can you please make sure you install the latest version of novaPDF?
by Lorant (Softland)
Fri Oct 19, 2012 3:44 am
Forum: Support & Troubleshooting
Topic: Registration
Replies: 1
Views: 2866

Re: Registration

Hi, have you installed the correct edition for sure? In the email you received with your registration details, there's information on what you have to download and what to use for registration. A common error is using a different name rather than the one provided in the email for the Registration Na...
by Lorant (Softland)
Wed Oct 10, 2012 5:57 am
Forum: Support & Troubleshooting
Topic: No default email client
Replies: 3
Views: 4085

Re: No default email client

It seems to be a problem with Outlook, have you tried re-installing it? Or maybe just do a repair and see if it still happens (and i assume it's up to date with the latest SP)?
by Lorant (Softland)
Wed Oct 10, 2012 5:29 am
Forum: Developer Tools
Topic: NovaPDF OEM Error 0xC0000005
Replies: 6
Views: 6134

Re: NovaPDF OEM Error 0xC0000005

Yes please, post the command as well.
Thank you.