Search found 270 matches

by Claudiu (Softland)
Tue Apr 13, 2010 8:27 am
Forum: Support & Troubleshooting
Topic: Chinese/Japanese characters issue
Replies: 0
Views: 4393

Chinese/Japanese characters issue

Similar to the equations and functions topic, the east Asian languages support has to be added to your Windows installation separately as it is not added with the default Windows XP or earlier installation. To see exactly how to correct the behavior, read http://www.novapdf.com/kb/what-to-do-if-nova...
by Claudiu (Softland)
Tue Apr 13, 2010 8:23 am
Forum: Support & Troubleshooting
Topic: Equations or formulas are not shown after novaPDF conversion
Replies: 0
Views: 4457

Equations or formulas are not shown after novaPDF conversion

Some operating system such as the Windows XP do not install additional language files by default except the English language and this prevents some special strings and characters from being displayed in the PDF even if they are present in the original file. For a complete tutorial on how to troubles...
by Claudiu (Softland)
Tue Apr 13, 2010 8:08 am
Forum: Support & Troubleshooting
Topic: Issue with the "Print to file" option
Replies: 0
Views: 4276

Issue with the "Print to file" option

The print to file option is intended for regular printers and there aren't any documents being sent to novaPDF to print. For a complete explanation access http://www.novapdf.com/kb/novapdf-does- ... y-126.html
by Claudiu (Softland)
Tue Apr 13, 2010 8:01 am
Forum: Support & Troubleshooting
Topic: novaPDF does not appear in Printers after installation
Replies: 0
Views: 4687

novaPDF does not appear in Printers after installation

This issue usually appears after an unsuccessful novaPDF installation or the computer has not been restarted after the installation was complete. For detailed steps on how to troubleshoot this problem, read http://www.novapdf.com/kb/novapdf-does-not-appear-in-my-printers-and-faxes-after-installation...
by Claudiu (Softland)
Tue Apr 13, 2010 7:52 am
Forum: Support & Troubleshooting
Topic: How to reinstall novaPDF
Replies: 0
Views: 4144

How to reinstall novaPDF

If you need to reinstall the novaPDF server either on the actual server or client computers, specific steps need to be taken. For a complete tutorial on what you need to do for a correct reinstallation, access http://www.novapdf.com/kb/how-do-i-reinstall-novapdf-server-on-client-computers-and-on-the...
by Claudiu (Softland)
Tue Apr 13, 2010 7:45 am
Forum: Support & Troubleshooting
Topic: novaPDF server printing issue on client computers
Replies: 0
Views: 4394

novaPDF server printing issue on client computers

If a client computer can connect to the novaPDF server but cannot print using it, there are some steps to follow in troubleshooting and correct this behavior. A complete tutorial on what to do if this happens is available here: http://www.novapdf.com/kb/what-to-do-if-clients-can-connect-to-novapdf-s...
by Claudiu (Softland)
Mon Apr 12, 2010 2:01 pm
Forum: Support & Troubleshooting
Topic: Setting up permissions on your PDF files
Replies: 0
Views: 4047

Setting up permissions on your PDF files

novaPDF has a very useful Security feature that is highly customizable to meet any requirements. You can setup multiple levels of security, allow or disallow simgle or multiple operations upon the specific PDF and setup user and owned credentials on the document. A detailed guide on how to protect y...
by Claudiu (Softland)
Mon Apr 12, 2010 1:53 pm
Forum: Support & Troubleshooting
Topic: Internet Explorer webpage printing issues
Replies: 0
Views: 4015

Internet Explorer webpage printing issues

Some web browsers including the IE, are setup by default to print a webpage without the background elements such as images and colors. This can be corrected by using the steps explained in our knowledgebase: http://www.novapdf.com/kb/when-i-print-a-webpage-from-internet-explorer-it-lacks-some-images...
by Claudiu (Softland)
Mon Apr 12, 2010 1:49 pm
Forum: Support & Troubleshooting
Topic: Improving image quality when printing with novaPDF
Replies: 0
Views: 4230

Improving image quality when printing with novaPDF

By default, in the novaPDF Printing Preferences window under the Graphics tab, the pictures are set to be compressed by using the ZIP method. You can set this option to None if you want the highest quality for your images in the PDF file. A detailed article on this feature is available at http://www...
by Claudiu (Softland)
Mon Apr 12, 2010 1:44 pm
Forum: Support & Troubleshooting
Topic: Converting a LIT file format to a PDF document
Replies: 0
Views: 7026

Converting a LIT file format to a PDF document

LIT is a proprietary file format for Microsoft E-Books. Unfortunately you cannot directly print from the Microsoft Reader as there isn't such an option. However a workaround for this is possible. Access http://www.novapdf.com/kb/can-i-convert-lit-files-to-pdf-files-using-novapdf-129.html in our know...