Search found 283 matches

by Claudiu (Softland)
Tue Oct 04, 2011 1:28 pm
Forum: News & Announcements
Topic: [Major update] novaPDF 7.5 released
Replies: 4
Views: 21278

[Major update] novaPDF 7.5 released

We have released a new version, novaPDF 7.5 build 373. This release includes two new add-ins for Microsoft Publisher and Visio, as well as other updates as detailed below: New : Add-in for Microsoft Publisher New : Add-in for Microsoft Visio Fix : Corrected bookmarks for the Microsoft Word add-in Fi...
by Claudiu (Softland)
Mon Sep 26, 2011 6:55 am
Forum: Developer Tools
Topic: Windows XP - a dialog comes up
Replies: 2
Views: 8537

Re: Windows XP - a dialog comes up

Hello,

Please send this information along with the attached screenshots via email to our support address at [email protected] and we will do our best to assist you.

Thank you.
by Claudiu (Softland)
Fri Sep 23, 2011 8:15 am
Forum: Support & Troubleshooting
Topic: Clienterror after update
Replies: 3
Views: 7273

Re: Clienterror after update

Hello,

Please search and remove any of application remains from the last 2 client computers including deleting the icon for the printer manually in the Printers list and give it another try with installing the printer on the client side.

Thank you.
by Claudiu (Softland)
Thu Sep 22, 2011 9:42 am
Forum: Support & Troubleshooting
Topic: Disable ""SAVE PDF AS "" dialog .
Replies: 4
Views: 8144

Re: Disable ""SAVE PDF AS "" dialog .

Hello, You need the code to set novaPDF options if you wish to change the settings (folder) each time you generate a profile file. This code is working fine in our samples, I strongly recommend you open and study our C# "Hello World" sample and the Integration chapter in novaPDF SDK help f...
by Claudiu (Softland)
Wed Sep 21, 2011 10:24 am
Forum: Support & Troubleshooting
Topic: Disable ""SAVE PDF AS "" dialog .
Replies: 4
Views: 8144

Re: Disable ""SAVE PDF AS "" dialog .

Hello, You set the options in the "Small Size Profile" but you have to set this profile as the "active profile" before printing the document, so novaPDF printer knows that this profile should be use. The code should be like this: // create the NovaPdfOptions object NovaPdfOptions...
by Claudiu (Softland)
Mon Sep 19, 2011 6:43 am
Forum: Support & Troubleshooting
Topic: invalid pdf
Replies: 1
Views: 5932

Re: invalid pdf

Hello, Please let us know more details about this issue. Are you printing with novaPDF and after the conversion is done you are getting the error when you open the PDF? Are you just trying to open a PDF without converting to it at first and you get the error? What version and build of novaPDF do you...
by Claudiu (Softland)
Fri Sep 16, 2011 9:31 am
Forum: Developer Tools
Topic: PDF file not created by SDK on 64-bit Windows 7 as non-Admin
Replies: 5
Views: 13233

Re: PDF file not created by SDK on 64-bit Windows 7 as non-Admin

Hello,

Unfortunately we couldn't reproduce this issue at that time, however if you can send us the application for testing or modify one of our samples to replicate the issue, please send it to our support team at [email protected]

Thank you.
by Claudiu (Softland)
Fri Sep 16, 2011 6:42 am
Forum: Developer Tools
Topic: novaPDF OEM long url web page
Replies: 3
Views: 9632

Re: novaPDF OEM long url web page

Hello,

We have identified the issue, issued a fix and a new build release will be available for you to download during the next week.

Thank you.
by Claudiu (Softland)
Fri Sep 09, 2011 6:35 am
Forum: Support & Troubleshooting
Topic: NovaPDF displays 'not licensed' message at the bottom
Replies: 1
Views: 6727

Re: NovaPDF displays 'not licensed' message at the bottom

Hello,

Please access the following link for more information about your issue: http://www.novapdf.com/kb/distributing- ... 4-337.html

Thank you.
by Claudiu (Softland)
Wed Sep 07, 2011 7:17 am
Forum: Support & Troubleshooting
Topic: Preformance
Replies: 1
Views: 5593

Re: Preformance

Hello, novaPDF printer performance depends very much on the server computer hardware, network performance and on the type of documents that are printed. For instance a 100 pages Word document containing text and images is converted on our test computers in about 10 seconds. But CAD documents contain...