Error Creating PDF file (...cannot find path...)

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jglathar
Posts: 2
Joined: Fri Sep 02, 2011 3:52 pm

Error Creating PDF file (...cannot find path...)

Post by jglathar » Fri Sep 02, 2011 3:58 pm

A client of ours got a new workstation (Windows 7 64 bit)

When trying to use the NOVA PDF driver they are getting this error:

"Error creating PDF file (The system cannot find the path specified.)

Our software is automating the PDF creation a bit. But the same program used to work on her previous computer.

We have verified that the installation is good. The directory we are trying to create the PDF file in does exist.

Is there another path/location that needs to exist?

jglathar
Posts: 2
Joined: Fri Sep 02, 2011 3:52 pm

Re: Error Creating PDF file (...cannot find path...)

Post by jglathar » Fri Sep 02, 2011 5:25 pm

It appears that we needed to set up a new "Profile" and when we made it public and changed the file location from "Local" to "Server" it resolved the problem.

I am not sure what was different from before but that is what resolved our issue.

Support
Posts: 223
Joined: Wed Dec 16, 2009 12:46 pm

Re: Error Creating PDF file (...cannot find path...)

Post by Support » Mon Sep 05, 2011 6:38 am

Hello,

You have to make the default profile public in order to be able to print from client computers using the print server option.

Thank you.

melaniemlocklear72
Posts: 2
Joined: Mon Apr 30, 2012 10:17 pm

Re: Error Creating PDF file (...cannot find path...)

Post by melaniemlocklear72 » Mon Apr 30, 2012 10:27 pm

jglathar wrote:It appears that we needed to set up a new "Profile" and when we made it public and changed the file location from "Local" to "Server" it resolved the problem.

I am not sure what was different from before but that is what resolved our issue.
Good thing, you found out. Thanks for the answer :)

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