Error creating PDF

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Marvis
Posts: 1
Joined: Fri Jun 10, 2011 7:48 am

Error creating PDF

Post by Marvis » Tue Jul 05, 2011 11:40 am

Please see attached error...

Using novaPDF 7 SDK
Running on MS Server 2008
Single thread at this stage
Sometimes processes 3 -4 pdfs before showing this error, sometimes imediately on first print job
Using version 7 for 2-3 months now, error only recently started appearing
Application processes a queue and generates a pdf for each entry...may or may not email the generated pdf via SMTP (setting populated in the application as and when required)

I would appreciate it if you could shed some light on this?

Regards
Marius Visser
Attachments
error.jpg
error.jpg (17.32 KiB) Viewed 1509 times

Support
Posts: 223
Joined: Wed Dec 16, 2009 12:46 pm

Re: Error creating PDF

Post by Support » Wed Jul 06, 2011 7:45 am

Hello,

The error you are getting when printing with the application is received when the file is already either opened or locked by another program.

Please make sure that you do not have the option to open it with Adobe Reader enabled and also make sure there are no other programs with access to the file in the meantime when the printing is started.

Thank you.

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