How to create a delivery/read receipt

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stevek
Posts: 4
Joined: Fri Feb 22, 2013 4:12 am

How to create a delivery/read receipt

Post by stevek » Mon Jun 17, 2013 2:06 am

Our application with novaPDF embedded automatically tracks all outgoing emails.

However, our customer prefers that a Delivery Receipt is generated by the receiver once an email is opened (read). While I accept that not all email receivers can generate a read receipt (either the email client is not capable or the receiver cannot be bothered), all I am asking is if novaPDF provides an option that requests a Read (Delivery) Receipt from the receiver?
Last edited by stevek on Tue Jun 18, 2013 7:03 am, edited 1 time in total.

administrator
Site Admin
Posts: 8
Joined: Tue Dec 15, 2009 2:33 pm

Re: How to create a delivery receipt

Post by administrator » Mon Jun 17, 2013 11:05 am

Hi,

There isn't such an option in novaPDF.

stevek
Posts: 4
Joined: Fri Feb 22, 2013 4:12 am

Re: How to create a delivery/read receipt

Post by stevek » Tue Jun 18, 2013 4:20 am

Is there any chance of requesting such a feature?
Does not matter if feature is for Delivery Receipt or Read Receipt, either (or both) would be welcome

From what I have read on the topic, it appears the email header simply requires an additional entry
(for example, Return-Receipt-To or X-Confirm-Reading-To)

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