No Links in PDF

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patpower
Posts: 1
Joined: Fri Jun 11, 2010 11:47 pm

No Links in PDF

Post by patpower » Fri Jun 11, 2010 11:52 pm

Hello,

Today, when I created the pdfs, the links in my document were not live. I doublechecked my originals--Word docs--and they were good
so I do not know what happened. I printed it twice and both times, the links did not work.

What should I do? It is very important to me that they work.

It did work previously.

Pat

Support
Posts: 223
Joined: Wed Dec 16, 2009 12:46 pm

Re: No Links in PDF

Post by Support » Mon Jun 14, 2010 7:28 am

Hello,

Please send an e-mail to support@novapdf.com with the following information:

- novaPDF version and build that you can find on the About tab in the Properties window

- The word file used for the conversion so we can test it and reproduce the issue.

Thank you.

patpower1

Re: No Links in PDF

Post by patpower1 » Tue Jun 15, 2010 3:45 pm

Thanks,

I will do that--send an email to support.

I experienced a bit more and discovered that if I do a "save as" and create the pdf I do get active links.

It did not when I did a print file that the links were not created. Is this normal? or should it create links in print as well?

At least now, I know there is a way to create live links.

Thanks,

Pat

Support
Posts: 223
Joined: Wed Dec 16, 2009 12:46 pm

Re: No Links in PDF

Post by Support » Wed Jun 16, 2010 7:27 am

Hello,

Certain type of links suck as the "Click Here" type with the hidden link can only be converted with the novaPDF PlugIn.

For the other links please access http://www.novapdf.com/kb/create-active ... al-68.html for a complete tutorial on how to convert active pdf links in a document.

Thank you.

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