Problem to view PDF after printing

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bloodyman
Posts: 1
Joined: Mon Apr 02, 2012 3:27 pm

Problem to view PDF after printing

Post by bloodyman » Mon Apr 02, 2012 3:30 pm

Hi

I've recently upgraded NovaPDF Prof from 7.5 to 7.6. After this upgrade, if I print new PDF, it opens in background (new window with PDF is opened under program window which I used to print this pdf), and I'm unambe to view this new PDF untill I minimize current program window which was used to generate PDF.

I don't know what happend. Anyone else has similar problems? I've tried to reinstall NovaPDF, but it does not help.

Support
Posts: 223
Joined: Wed Dec 16, 2009 12:46 pm

Re: Problem to view PDF after printing

Post by Support » Tue Apr 03, 2012 7:02 am

Hello, we tried to reproduce the issue but all the pdf's are opened normally upon printing. As suggestions for this first please try to do a clean installation of novaPDF by following this article steps: http://www.novapdf.com/kb/how-do-i-rein ... r-108.html

After this has been done and you still have the issue let us know the application from where you are printing with novaPDF.

Thank you.

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