Why are filled fillable forms empty when emailed??

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Phyllis White

Why are filled fillable forms empty when emailed??

Post by Phyllis White » Mon Apr 26, 2010 7:53 pm

I am using fillable forms. I complete them, save them as ---- . Why then, when I email them, do they arrive empty? What do I do to fix this problem? The second problem is that when I open a saved file, the completed fillable form is blank. What is the problem?

Support
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Joined: Wed Dec 16, 2009 12:46 pm

Re: Why are filled fillable forms empty when emailed??

Post by Support » Wed Apr 28, 2010 7:10 am

Hello,

Unfortunately this is not related to the novaPDF functionality but rather to Adobe. We do not handle fillable forms or support them for editing.
However from our knowledge a fillable form can only be printed with the data added and cannot be saved with it unless you have a PDF editor such as Adobe Acrobat to do so.
novaPDF can help you print the form directly after filling in the information. You can also e-mail the resulted file after converting it with novaPDF.

Thank you.

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