Computer not saving settings
Posted: Tue Feb 21, 2012 12:22 am
Hi,
We have novaPDF Professional (7.1 build 340) set up on one of our servers and I set it up on a new computer. The problem is when I set it up on a new computer (licensed) the printer will not save the settings.
The computer is running XP and when I go to Printers & Faxes and go to set the default settings (getting it to automatically save a pdf) and click OK it doesn't save them. If I open the settings again they have all reset to the defaults. I even tried creating a new profile within there but when I click OK and open it again, the new profile had disappeared too.
I tried reinstalling the printer, deleting the drivers and reinstalling, installing the printer to the local admin, changing the permissions to give the user full access to the printer.
I tried to save settings for another printer on the computer and that saved them with no problems.
Anyone have any ideas? I can save the settings on other winXP machines here without issue.
We have novaPDF Professional (7.1 build 340) set up on one of our servers and I set it up on a new computer. The problem is when I set it up on a new computer (licensed) the printer will not save the settings.
The computer is running XP and when I go to Printers & Faxes and go to set the default settings (getting it to automatically save a pdf) and click OK it doesn't save them. If I open the settings again they have all reset to the defaults. I even tried creating a new profile within there but when I click OK and open it again, the new profile had disappeared too.
I tried reinstalling the printer, deleting the drivers and reinstalling, installing the printer to the local admin, changing the permissions to give the user full access to the printer.
I tried to save settings for another printer on the computer and that saved them with no problems.
Anyone have any ideas? I can save the settings on other winXP machines here without issue.