Uninstall and install of SDK version both hanging
Posted: Mon Jun 11, 2012 6:05 pm
I have the novaPDF SDK version 7, and I include the client installer (novapk.exe) in my application's installer.
I have one client for whom both the uninstall from Control Panel and the install from my application just hang, and she ends up having to kill them with Task Manager and/or reboot her computer.
Why would this be happening, and what can be done to resolve it, so I can get it installed correctly on her computer, for use by my application?
Thanks.
I have one client for whom both the uninstall from Control Panel and the install from my application just hang, and she ends up having to kill them with Task Manager and/or reboot her computer.
Why would this be happening, and what can be done to resolve it, so I can get it installed correctly on her computer, for use by my application?
Thanks.