pdf File sometimes not created
Posted: Mon Mar 04, 2013 3:43 pm
We developed an customer specific solution which converts Word-Documents to pdf by novapdf OEM (Microsoft.NET 3.5 with Word-Automation).
Productive Environment: Windows 7 Professional 32bit SP1, German, Microsoft Word 2010, novapdf OEM 7.7 Build 387
Problem: Most of conversion tasks work perfectly. But sometimes the print job is sent to printing queue, but the pdf-File is not created. We can not replicate this issue in our development environment but have some entries from eventlog.
Is there a possibility to activate logging on novapdf to catch the issue?
Thx Markus
Productive Environment: Windows 7 Professional 32bit SP1, German, Microsoft Word 2010, novapdf OEM 7.7 Build 387
Problem: Most of conversion tasks work perfectly. But sometimes the print job is sent to printing queue, but the pdf-File is not created. We can not replicate this issue in our development environment but have some entries from eventlog.
Is there a possibility to activate logging on novapdf to catch the issue?
Thx Markus