printing from SAP problem - user input needed

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andredakis
Posts: 1
Joined: Thu Jun 27, 2019 11:13 am

printing from SAP problem - user input needed

Post by andredakis » Thu Jun 27, 2019 4:14 pm

Hello,

I am evaluating the professional version (10.1 build 112) and I am having a problem when sending prints from SAP erp. I can see the print arriving in my novapdf printer's queue but it stacks there and it doesn't save any pdf to the folder I have declared in the assigned profile. When I look at the real-time printer monitoring tab in the description mentions something like "user input needed - in the advanced save settings...". I am not sure what is this user input that is required. Do you have any ideas about this issue?

Thanks,

Giannis

Softland
Posts: 197
Joined: Wed Dec 16, 2009 10:48 am

Re: printing from SAP problem - user input needed

Post by Softland » Tue Jul 02, 2019 1:11 pm

Can you send us more information about this issue over email or https://www.novapdf.com/contact-us.html ?

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