print spooler issues

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print spooler issues

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I have tried a number of times to convert a word document and constantly get error messages when adobe tries to open the document. It tells me the file may be from an incorrectly decoded email attachment and I get the following error messages in windows
I am running windows 7
I have no knowledge of any of this but hope someone may be able to tell me where to start and how to fix the problem please

Claudiu (Softland)
Posts: 278
Joined: Wed Dec 16, 2009 12:46 pm

Re: print spooler issues

Post by Claudiu (Softland) »


Please send us the novaPDF version and build you used for the conversion and also the Word file in question so we can test this at

Thank you.
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